We performed a comparison between NETSCOUT nGeniusONE and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The installation process is straightforward."
"We build application dashboards and performance indexes for locations."
"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."
"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment. It's simple and has a lot of packages and a lot of software."
"The most valuable feature is the protocol to manage anything."
"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."
"The solution is quite mature and very stable."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"The basic setup is very easy."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"here is a big issue with the special way they use InfiniStream to store data."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"It could have an easier to understand interface."
"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."
"It could be more stable."
"The documentation could be improved."
"If you want to use all of the features then you have to pay a licensing fee."
"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."
"The integration of the product is not so easy, especially when it comes to the application database."
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NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. NETSCOUT nGeniusONE is rated 8.2, while Zabbix is rated 8.2. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our NETSCOUT nGeniusONE vs. Zabbix report.
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