We performed a comparison between SentinelOne Singularity Complete and Netsurion based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is lauded for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Netsurion delivers thorough and informative notifications and effectively identifies threats. Users praise its seamless incorporation of endpoint security measures. Netsurion should focus on enhancing weekly reporting, utilizing internet options for enhanced security, and strengthening threat detection and response.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Netsurion's customer service has received mixed reviews, with some users expressing concerns about technical planning and the installation process.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Netsurion's initial setup was described as easy, with clear instructions and packages provided. Reviewers appreciated the support and assistance from Netsurion. Netsurion guided the setup discussion based on business needs, making it easier to understand and implement.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Netsurion is considered a good value for the money and competitive. Users say the solution’s pricing is transparent.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Netsurion offers actionable intelligence and eliminates the requirement for specialized staff, saving time and costs. Its managed SOC component also delivered substantial benefits to organizations.
Comparison Results: Our users prefer SentinelOne Singularity Complete to NetWitness XDR. SentinelOne Singularity Complete is praised for its reliability and effective threat detection and mitigation, while NetWitness XDR has issues with slow performance and configuration. SentinelOne customer service earned positive feedback, while NetWitness XDR users expressed mixed opinions regarding response time. Users generally considered the initial setup for SentinelOne Singularity Complete to be straightforward, while some users said deploying NetWitness XDR is a chore.
"Microsoft 365 Defender is a good solution and easy to use."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"The best feature is probably the alert generation. When I do a security reset, the other session triggers instantly from the Defender console, and I can work on it. The policies are three times, but they are also ready to install it."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability."
"Its most significant advantage lies in its affordability."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"The log correlation is good."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"This solution allows us to locate the malware in real-time."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"The stability of the RSA NetWitness Endpoint is very good."
"Technical support is knowledgeable."
"The ability to get queries by pressing the "tab" button is a plus for SentinelOne."
"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."
"Malware detection is valuable."
"The external drive scanning is great."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"Tracking down which devices don't currently have SentinelOne on them is the most valuable feature of the product."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"The rollback feature is the most valuable aspect of the solution."
"The price should be adjustable by region."
"The support team is not competent or responsive."
"The licensing is a nightmare and has room for improvement."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"The initial setup requires a high level of skill."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"The contamination feature could be improved."
"RSA NetWitness Network could improve on integration with non-native application integration."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"The solution lacks a reporting engine."
"We had some stability issues when we started working with SentinelOne."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
"It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection."
"SentinelOne can improve by having better integration with Active Directory."
"Ranger does provide me with visibility of the network, but not completely because the assets it scans are often mistakenly identified regarding what type of device they are."
"It would be good to see some small tools to test files or hashes that are a potential threat, I know there are already products offering this."
"In terms of areas for improvement in SentinelOne Singularity Complete, it needs to give more straightforward directions or communication about detection or what has been detected."
More SentinelOne Singularity Complete Pricing and Cost Advice →
NetWitness XDR is ranked 37th in Endpoint Detection and Response (EDR) with 15 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. NetWitness XDR is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, Vectra AI and Microsoft Defender for Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our NetWitness XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Extended Detection and Response (XDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
