We performed a comparison between New Relic and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The monitoring so far has been good and we are happy with it."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"They have baseline level alerting."
"End-user Synthetics and monitoring are very good."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The most valuable features are the dashboards and tracing."
"Provides agentless monitoring so there's no need to install the agent on each server."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The solution provides good infra-monitoring features."
"The most valuable features of ScienceLogic are AI and machine learning."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"When it comes to features, the power pack is the most valuable."
"The power flow is great."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"They should bring the pricing down to be more competitive."
"There were some settings we had issues with."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The browser isn't exactly reliable."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"There are often bugs in new releases."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"From a performance perspective, it needs to improve a lot."
"They need a little more self-service."
"The product must educate its strategic partners for deployment."
"They should add CLI command modes and scripts for high performance."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
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New Relic is ranked 5th in IT Infrastructure Monitoring with 152 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. New Relic is rated 8.6, while ScienceLogic is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our New Relic vs. ScienceLogic report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best IT Operations Analytics vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
