We performed a comparison between New Relic and SolarWinds Server and Application Monitor based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers more comprehensive application information, reliable monitoring, scalability, accurate alerts, and better dashboard design. It also has a simpler user interface and provides a complete platform for monitoring and analytical features. While SolarWinds Server and Application Monitor has valuable features, it lacks code-level application monitoring and software-defined network monitoring capability, and has room for improvement in various areas such as stability, flexibility, and pricing.
"We detect issues using dashboards that we built on New Relic."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"New features are added often."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"Working with the solution is very easy. It's user-friendly."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The most valuable feature is the Access Rights Manager."
"The most valuable feature is application monitoring."
"SolarWinds is a very stable platform compared to others on the market."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"New Relic needs to improve is the user data schema."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The browser isn't exactly reliable."
"The price needs improvement."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"They should bring the pricing down to be more competitive."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"I think they need to make reporting easier and more simple & dynamic."
"The product needs to reduce its price."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"One area that could benefit from improvement is its performance"
"Mapping interactions between systems."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. New Relic is rated 8.6, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Tanium. See our New Relic vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
