We performed a comparison between Okta Workforce Identity and PingID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"A solution that's easy to use, stable, and reliable."
"Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD."
"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."
"It is a very stable solution."
"The most valuable aspects of the solution are the integration with external websites one-factor authentication."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"This is a user-friendly solution."
"It's pretty stable as a product."
"We use the product to run different reports."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"It provides ease of connecting all our devices."
"It is a scalable solution...It is a stable solution."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"The training is too costly."
"Its pricing needs improvement."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"You can't hide the device when you're checking logs."
"The guest user access could be improved."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"The management console needs to be improved. PingID should revise it."
"We have encountered instances where it is not easy to do authentication."
"The product is not customizable."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"In the beginning, the initial setup was very complex."
"The solution should allow for better integration with other platforms and the UBT."
Okta Workforce Identity is ranked 5th in Authentication Systems with 59 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. Okta Workforce Identity is rated 8.4, while PingID is rated 8.4. The top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Auth0, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and RSA SecurID. See our Okta Workforce Identity vs. PingID report.
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