We performed a comparison between OpenText Business Process Monitoring and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"It can send messages to our ticketing system."
"The stability has been great."
"It is a user-friendly product that requires almost no maintenance."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"We are able to do problem determination on runaway processes."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"We have found the scalability capabilities to be okay."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"Application monitoring must be improved."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It could use some system enhancements, such as better dashboards."
"There could be more integration of SIM in the solution."
"The interface is a little bit cumbersome and certain actions could be simplified."
"In a future release, they should add email notification alerts."
OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText Business Process Monitoring is rated 8.0, while SCOM is rated 7.8. The top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Business Process Monitoring is most compared with Dynatrace and AppDynamics, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics.
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