We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"It can monitor over a 100 technologies with built-in solution templates."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"Has a simple setup. It can be up and running within hours."
"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."
"Prometheus gives us high availability automatically."
"The solution is useful to collect huge metrics."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The product has an easy-to-understand interface."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."
"The product is easy to maintain."
"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."
"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"It should improve its integrations with various tools, especially service management tools."
"It may lack some features other products in the category have like more detailed transaction tracking."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"More out of the box Cloud integration and capabilities."
"They should provide more templates for new vendor devices."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"The product must improve its documentation."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Splunk Enterprise Security and New Relic, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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