We performed a comparison between Outreach and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Salesforce, Zoho and others in Opportunity Management."It's allowed us greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity. We are getting better data on what messaging works when reaching out to prospects."
"This product is lightweight."
"The company wants to implement the idea of democracy within IT. As an end user, you can do a lot by yourself, so you do not have to write code. The idea is that they go for low-code and they use flow. It's possible to update records and do things like automation without writing real codes. I think this is one of the advantages of the solution."
"It has custom fields and custom reports which can align to our business objectives and marketing focus."
"The scalability is good."
"The most valuable features of Salesforce Sales Cloud are code hub management and sale opportunity management."
"There is a ton of information on the dashboard. Reports are also there for us. We can analyze information across the team and across a period, such as quarterly or annually."
"Salesforce Sales Cloud is very reliable and provides good stability and security."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"Reporting at the 20,000 foot level needs to be improved. I want to be able to see how many emails are opened twice vs three times vs four times."
"The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."
"When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security."
"As a cloud solution with web browser, it's different than my classical way of thinking. It's modern, but for older people, maybe it's not that understandable. It could be more user-friendly, maybe with an option to switch between interfaces."
"It could have a more user-friendly interface."
"There could be an option to change the price list without creating a new quote."
"Amount of storage provided is limited."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things."
Earn 20 points
Outreach is ranked 8th in Opportunity Management while Salesforce Sales Cloud is ranked 2nd in Opportunity Management with 99 reviews. Outreach is rated 9.0, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Outreach writes "Provides greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Outreach is most compared with Apollo.io, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
See our list of best Opportunity Management vendors.
We monitor all Opportunity Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.