We performed a comparison between Palo Alto Networks NG Firewalls and Untangle NG Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"The performance is good."
"The solution is extremely reliable."
"It is a good source for firewall protection."
"There are great templates, so you don't have to customize them if you don't want to. You do have the option to custom create some folders and some reports, however, with what is there, you don't really need to go through extra effort, as they already give you a lot of predefined views of reports and so forth."
"The product is easy to use and is stable. The SV1 functionality is a benefit."
"The application control features, such as Facebook blocking and Spotify blocking, are the most valuable."
"The most valuable features of Fortinet FortiGate are remote access, web filtering, and IPS."
"The management options are good."
"Comments have some delay, but overall, it's a good product."
"It's very important that Palo Alto NG Firewalls embed machine learning into the core of the firewall to provide inline, real-time attack prevention. That increases our security posture... The firewall is able to capture it and flag it and it is easy to mitigate as soon as we see something like that happening, to secure the environment more, in real time."
"The fact that I can perform several security functions in one device at wire speed is a valuable feature. I don't have to slow down my business transactions, and I don't have to inconvenience my users with 16 different solutions. I can have it all in one box, and it protects my organization at wire speed."
"The application awareness feature that recognizes application IDs and vulnerability protection are Palo Alto Networks NG Firewalls' most valuable features."
"You can easily integrate it with Active Directory, and you can use the GlobalProtect VPN for internal and external purposes. The URL Filtering is also clear and the application filtering is a plus. The application filtering is much better when you compare it to FortiGate or other firewall vendors."
"The strengths of Palo Alto Networks NG Firewalls are application visibility and application awareness. Their strong point is identifying applications for traffic. So all of the policies that are configured are related to the application and not to a port."
"The most valuable feature of the solution is the network protection."
"All features are useful. We are using premium features such as bandwidth sharing, failover, web filters, SSL controls, antivirus, and VPN. We use these features to the fullest. These features are available in the paid firewall license, not the free one."
"It is very easy to deploy and monitor. "
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"The product is easy to implement."
"The most valuable features are IPS, MAPI, NAT, and VPN."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"Its detection, antivirus, and filtering features are the most valuable. The facility to connect by using the VPN connection is also a very valuable feature. It is very strong, secure, and reliable. We have implemented the Untangle solution in all hardware. It is also a user-friendly solution. It is easy to learn and easy to configure."
"Fortinet doesn't provide multiple virtual firewalls which would facilitate end users and customers."
"The reports are very basic."
"A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer."
"The user interface could be improved to make it less confusing and easier to set up."
"It would be nice if backups could more easily migrate between different models."
"Fortinet needs more memory to save the log files. We need it to save the logs on the hardware and not in the cloud. I know this feature is available in FortiCloud, but if we need this log locally, it is not available."
"The graphical user interface of Fortinet's FortiGate product does not function well with text-based interfaces."
"Fortinet currently has many products bundled with FortiGate including the basic firewall and load balancer, and I think that that they need to have separate product portfolios for each of these specialized services."
"The tech support was once great, but now it is poor. The tech support has gone south. It is really difficult. I had a Priority 1 case last a week in their queue, and after multiple complaints, I finally got somebody to take the case. These are things that are unacceptable in the business world. They could train their employees better."
"It would be better to have more tools to control Palo Alto Networks NG Firewalls. We don't have too many tools to access Palo Alto. For example, the IT team doesn't have access to it. We can see it physically and see if it's running or not. We need to contact a special team to receive that information. I would also like to see more reporting in the next release."
"I think they need to have a proper hardware version for a smaller enterprise. We had to go to a very high-end version which is very expensive. If we chose the lower-end version, it would not meet our goals. A middle-end is missing in its portfolio."
"When you delete and add a new rule, because of the one hundred rule limit, if the new rule has an ID that is greater than one hundred, even though you have fewer than that, it will not work."
"They can work on the price. They are a little bit expensive, and not all customers are able to afford this solution. Taking into consideration that there is huge competition in the market and there are multiple firewall companies that are much cheaper than them and offer almost the same features, it would be good to improve the price."
"This solution cannot be implemented on-premises; it's only a cloud solution. The price is high as well."
"In the last three years at least, they have been lagging behind their competitors. The main issue is the support that we can get... You have to wait for them to get back to you and sometimes it's random. And the biggest problem I have is that you have to wait hours on the line when you're calling them to get a hold of the next available engineer."
"Its price can be better. They should also provide some more examples of configurations online."
"The product must improve its reporting features."
"We seek the availability of the hardware in our region. The hardware-based firewall from Untangle is currently not available in our region. It should have threat protection on a real-time basis. This feature, available in Check Point and Sandstorm kind of scenario, is currently missing in Untangle NG Firewall."
"They don't have any feature that allows you to drop the session."
"The management console for partners is a bit tricky (buggy)."
"Web-filtering policies could be improved."
"Whenever there are a large number of endpoint VPN clients, connectivity becomes slow."
"The web content filtering needs improvement."
"The hardware can be improved."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Untangle NG Firewall is ranked 24th in Firewalls with 22 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Meraki MX. See our Palo Alto Networks NG Firewalls vs. Untangle NG Firewall report.
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