Prisma Cloud is highlighted for its cost-effectiveness, security capabilities, and comprehensive features. Snyk is praised for its vulnerability detection capabilities. Both solutions could improve their user interface, Prisma Cloud users shared that documentation needs improvement, while Snyk could enhance its integration capabilities. The customer service for both products is highly rated.
The summary above is based on 150 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Snyk users. To access the review's full transcripts, download our report.
"The management console is the most valuable feature."
"It is fairly simple. Anybody can use it."
"It's helped free up staff time so that they can work on other projects."
"With PingSafe, it's easy to onboard new accounts."
"PingSafe's integration is smooth. They are highly customer-oriented, and the integration went well for us."
"PingSafe offers three key features: vulnerability management notifications, cloud configuration assistance, and security scanning."
"There's real-time threat detection. It can show threats and find issues based on their severity and helps us with real-time monitoring."
"The offensive security feature is valuable because it publicly detects the offensive and vulnerable things present in our domain or applications. It checks any applications with public access. Some of the applications give public access to certain files or are present over a particular domain. It detects and lets us know with evidence. That is quite good. It is protecting our infrastructure quite well."
"Comprehensive and valuable for providing security. It is scalable, its stability is impressive, and setting it up is straightforward."
"It also provides us with a single tool to manage our entire cloud architecture. In fact, we are using a multi-account strategy with our AWS organization. We use Prisma as a single source of truth to identify high- or medium-severity threats inside our organization."
"The ability to monitor the artifact repository is one of the most valuable features because we have a disparate set of development processes, but everything tends to land in a common set of artifact repositories. The solution gives us a single point where we can apply security control for monitoring. That's really helpful."
"The first aspect that is important is the fact that Prisma Cloud is cloud-agnostic. It's actually available for the five top cloud providers: AWS, GCP, Azure, Oracle, and Alibaba Cloud. The second aspect is the fact that we can write our own rules to try to detect misconfigurations in those environments."
"Palo Alto enables us to know what security threats are happening in the background."
"It has helped us understand the dynamic topology of our containers, and manage security through the application of policies that our pipelines apply straight from Git."
"The most valuable feature is the continuous cloud compliance monitoring and alerting."
"The Twistlock vulnerability scanning tool is its most valuable feature. It provides us insight into security vulnerabilities, running inside both on-premise and public cloud-based container platforms. It is filling a gap that we have with traditional vulnerability scanning tools, where we don't have the ability to scan inside containers."
"We have integrated it into our software development environment. We have it in a couple different spots. Developers can use it at the point when they are developing. They can test it on their local machine. If the setup that they have is producing alerts or if they need to upgrade or patch, then at the testing phase when a product is being built for automated testing integrates with Snyk at that point and also produces some checks."
"Snyk is a developer-friendly product."
"From the software composition analysis perspective, it first makes sure that we understand what is happening from a third-party perspective for the particular product that we use. This is very difficult when you are building software and incorporating dependencies from other libraries, because those dependencies have dependencies and that chain of dependencies can go pretty deep. There could be a vulnerability in something that is seven layers deep, and it would be very difficult to understand that is even affecting us. Therefore, Snyk provides fantastic visibility to know, "Yes, we have a problem. Here is where it ultimately comes from." It may not be with what we're incorporating, but something much deeper than that."
"We use Snyk to check vulnerabilities and rectify potential leaks in GitHub."
"The solution's vulnerability database, in terms of comprehensiveness and accuracy, is very high-level. As far as I know, it's the best among their competitors."
"We're loving some of the Kubernetes integration as well. That's really quite cool. It's still in the early days of our use of it, but it looks really exciting. In the Kubernetes world, it's very good at reporting on the areas around the configuration of your platform, rather than the things that you've pulled in. There's some good advice there that allows you to prioritize whether something is important or just worrying. That's very helpful."
"There are many valuable features. For example, the way the scanning feature works. The integration is cool because I can integrate it and I don't need to wait until the CACD, I can plug it in to our local ID, and there I can do the scanning. That is the part I like best."
"Snyk helps me pinpoint security errors in my code."
"Currently, we would have to export our vulnerability report to an .xlsx file, and review it in an Excel spreadsheet, and then we sort of compile a list from there. It would be cool if there was a way to actually toggle multiple applications for review and then see those file paths on multiple users rather than only one user at a time or only one application at a time."
"I used to work on AWS. At times, I would generate a normal bug in my system, and then I would check PingSafe. The alert used to come after about three and a half hours. It used to take that long to generate the alert about the vulnerability in my system. If a hacker attacks a system and PingSafe takes three to four hours to generate an alert, it will not be beneficial for the company. It would be helpful if we get the alert in five to ten minutes."
"The main area for improvement I want to see is for the platform to become less resource-intensive. Right now, it can slow down processes on the machine, and it would be a massive improvement if it were more lightweight than it currently is."
"We've found a lot of false positives."
"Customized queries should be made easier to improve PingSafe."
"In some cases, the rules are strictly enforced but do not align with real-world use cases."
"The resolution suggestions could be better, and the compliance features could be more customizable for Indian regulations. Overall, the compliance aspects are good. It gives us a comprehensive list, and its feedback is enough to bring us into compliance with regulations, but it doesn't give us the specific objects."
"It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear."
"The solution does not currently support servers for GCP."
"The IM security has room for improvement."
"This solution is more AWS and Azure-centric. It needs to be more specific on the GCP side, which they are working on."
"The licensing is a bit confusing."
"The first time I looked at Prisma Cloud, it took me a while to understand how to implement the integration or how to enable features by using the interface for integration. That portion can probably be improved."
"When it comes to compliance, the issue is that when we are exporting the reports, there is only a single compliance option. If I need to report on multiple compliance requirements, that feature isn't available. For example, I made a single report for ISO 27000 but I can't correlate it with GDPR."
"They could improve more features for the enterprise version of the solution."
"The information presented in the UI sometimes doesn't look intuitive enough."
"Compatibility with other products would be great."
"It can be improved from the reporting perspective and scanning perspective. They can also improve it on the UI front."
"It would be helpful if we get a recommendation while doing the scan about the necessary things we need to implement after identifying the vulnerabilities."
"Because Snyk has so many integrations and so many things it can do, it's hard to really understand all of them and to get that information to each team that needs it... If there were more self-service, perhaps tutorials or overviews for new teams or developers, so that they could click through and see things themselves, that would help."
"The way Snyk notifies if we have an issue, there are a few options: High vulnerability or medium vulnerability. The problem with that is high vulnerabilities are too broad, because there are too many. If you enable notifications, you get a lot of notifications, When you get many notifications, they become irrelevant because they're not specific. I would prefer to have control over the notifications and somehow decide if I want to get only exploitable vulnerabilities or get a specific score for a vulnerability. Right now, we receive too many high vulnerabilities. If we enable notifications, then we just get a lot of spam message. Therefore, we would like some type of filtering system to be built-in for the system to be more precise."
"I think Snyk should add more of a vulnerability protection feature in the tool since it is an area where it lacks."
"The tool should provide more flexibility and guidance to help us fix the top vulnerabilities before we go into production."
"We tried to integrate it into our software development environment but it went really badly. It took a lot of time and prevented the developers from using the IDE. Eventually, we didn't use it in the development area... I would like to see better integrations to help the developers get along better with the tool. And the plugin for the IDE is not so good. This is something we would like to have..."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Container Security with 82 reviews while Snyk is ranked 5th in Container Security with 41 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Snyk is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Snyk writes "Performs software composition analysis (SCA) similar to other expensive tools". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and Red Hat Advanced Cluster Security for Kubernetes, whereas Snyk is most compared with SonarQube, Black Duck, GitHub Advanced Security, Fortify Static Code Analyzer and Wiz. See our Prisma Cloud by Palo Alto Networks vs. Snyk report.
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