We performed a comparison between PRTG Network Monitor and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The solution is scalable."
"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."
"It is nice to have one place where all the information is right there in front of us."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"It gives you remote control and has a mobile app."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The setup is simple."
"The solution has great workflow and server modules."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The solution could be better and faster when it comes to performance."
"The solution has to evolve as an end-to-end monitoring solution. It has to do better at understanding the application at the deepest level."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
"Technical support is an area with concerns in PRTG Network Monitor, where improvements are required."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"I would like to see network mapping."
"PRTG would be improved if it required less memory to run."
"The product could be improved by being cross-platform friendly."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"The solution does not allow you to make a script for just one customer."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
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PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. PRTG Network Monitor is rated 8.2, while Pulseway is rated 8.6. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager, whereas Pulseway is most compared with Zabbix, Kaseya VSA and Microsoft Configuration Manager. See our PRTG Network Monitor vs. Pulseway report.
See our list of best Network Monitoring Software vendors.
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