We performed a comparison between Qualys VMDR and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution gives us insight into our environment and improves our security. It helps us to maintain a good patching system whereby we know that XYZ is vulnerable within the system."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"Provides great functionality."
"There are fewer false positives when using this solution."
"It's stable and quite reliable."
"The most valuable feature of Qualys Container Security is the detailed information in the reports and the remediation. This is done to make sure there are no vulnerabilities."
"Qualys VM's best features are vulnerability management and customizable scoring."
"Monitors workstations and servers for vulnerabilities and creates reports."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"This solution provides excellent insights."
"The initial setup is pretty easy."
"It's a single system of record and it captures the relationships."
"I find that the Discovery and scripting features are the most useful."
"I am impressed with the tool's incident problem change management."
"It is a stable solution...The initial setup of the product is straightforward."
"The reporting and the GUI need improvements."
"The customer support is very bad."
"Endpoint stability and fault resolution could be improved."
"If anything, I would like to see the user interface modernized a bit more."
"Qualys VMDR is basically susceptible to false positives, and false negatives."
"I would like to have CSPM, a continuous scan-like cloud added to the solution."
"They should make it accessible for more operating systems."
"Sometimes the scanning can get overwhelmed and start to drag when a lot of users are trying to scan at once."
"In a few instances, ServiceNow has failed to discover some basic things. Some other tools are better at network discovery than ServiceNow. I'm not talking about database servers or any other infrastructure—only networking. Cloud discovery could also be better."
"Improvements are required with the scripts used to collect the information from servers."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"The product could improve some of the visualization and architecture setups."
"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."
Qualys VMDR is ranked 4th in IT Asset Management with 77 reviews while ServiceNow Discovery is ranked 7th in IT Asset Management with 37 reviews. Qualys VMDR is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, Lansweeper, AWS Cloud Map and BMC Helix Discovery. See our Qualys VMDR vs. ServiceNow Discovery report.
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