We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution...The initial setup of the product is straightforward."
"ServiceNow Discovery works better than other products I've used."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"This solution provides excellent insights."
"I like ServiceNow Discovery's overall structure and the way data comes in without creating a different dashboard or interface."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"The process involving the original setup of the solution is excellent."
"We can scale the solution."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"I would say Tanium is the best tool for vulnerability management."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"The security features are very valuable."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"The interrogation piece was the most valuable feature because it was very detailed."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
"ServiceNow Discovery should improve its cloud capabilities."
"The solution is too high priced."
"It creates quite a bit of duplication, so that needs to be fixed."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
"The product could improve some of the visualization and architecture setups."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"The most painful thing is the interface. It's a bit unclear sometimes."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"The solution needs to improve the reporting and tracking capabilities."
"The solution can give a lot of false positives."
"The reporting could be improved."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 37 reviews while Tanium is ranked 11th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, AWS Cloud Map, ScienceLogic and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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