We compared Rubrik and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Veritas NetBackup users like its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"This is a centralized tool where we are able to schedule backups and perform monitoring."
"Intelligent agent technology."
"The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution."
"Live Mount is where we do the majority of our big recoveries, unless it is a file recovery. A file recovery takes a few minutes to restore to where the file in the event a file was accidentally deleted by a user, etc. There has been at least a 90 percent reduction in recovery time based on our previous solution, from the need to recover something to when it's actually recovered went from hours to minutes."
"Disk mount that lets a restore happen immediately, no need to re-hydrate."
"They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."
"I don't know if it is the best or the worst but it's very easy to install and very easy to balance. Sometimes that it's a problem because the installer of these data gets extremely scared because it's so easy. The product is easy to install, easy to balance, and easy to work with. Another really good point is the instant recovery."
"The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs."
"Could be used for both of Physical and Virtual Environments."
"The features are good."
"We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
"Our customers who have faced ransomware attacks were able to recover their data in less than one day without any stress. Veritas is ransomware resilient and because of its implementation, it is not dependent on the operating system to work."
"If you are running on a legacy tape environment NetBackup is best."
"It is essential. We can't do without it."
"It's a good product, it does what we want it to do."
"NetBackup is highly stable. We have more than 1,800 policies that run every day."
"I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards."
"The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres."
"Rubrik is expensive."
"Capacity reports could definitely be improved. It's hard to determine what is using the space and why. For instance, you can see that some host is using 2 TB on the Rubrik node and the disk space on that host is 400 GBs. It's hard to explain how there can be 2 TBs of data on local storage when nothing has changed on the host for the past three days."
"The solution's reporting feature could be better."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"Two areas I would like to see improvement in Rubrik are pricing and localization."
"Needs integration with video CD (coming in the next release) and a multi-tenant GUI."
"The solution's technical support process should be improved."
"Veritas NetBackup has been in the backup and recovery market for quite a long time, but somehow, from my own observations and from feedback from end users, its user interface is lagging behind other comparable solutions such as Veeam."
"Planning for the implementation takes a lot of time."
"The deployment time is longer than it is with other products."
"Veritas NetBackup has some limitations and it would be a benefit if we had better documentation."
"The solution costs too much."
"The biggest problem with NetBackup is licensing."
"Updates were not always consistent."
Rubrik is ranked 4th in Backup and Recovery with 82 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 110 reviews. Rubrik is rated 9.2, while Veritas NetBackup is rated 8.2. The top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and AvePoint Cloud Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Veritas NetBackup Appliance, Azure Backup, Veritas Backup Exec and Dell NetWorker. See our Rubrik vs. Veritas NetBackup report.
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