We performed a comparison between Salesforce Einstein Analytics and SAP Crystal Reports based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Tableau, SAP and others in BI (Business Intelligence) Tools."he most valuable feature of the solution is its ease of use."
"We have found the scalability to be very good."
"Transparency is the most valuable feature of this solution."
"It's scalable."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The initial setup of the solution is pretty easy."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"It is an user-friendly solution."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"I find Crystal Reports very easy to use, even for a non-technical person."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"The product is expensive."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"If at all possible, a little bit of improvement on the analytical side is needed."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"There could be improvements made to the analytics capabilities."
"SAP Crystal Reports should provide better support for dynamic connectors."
"SAP Crystal Reports has some compatibility issues with third-party products."
"The financing part needs improvement."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while SAP Crystal Reports is ranked 9th in Reporting with 48 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Crystal Reports is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Crystal Reports writes "Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas SAP Crystal Reports is most compared with Microsoft Power BI, TIBCO Jaspersoft, Microsoft SQL Server Reporting Services, IBM Cognos and Tableau.
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