We performed a comparison between Salesforce Einstein Analytics and Zoho Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a comprehensive solution. It has everything in it. I can easily find what I need."
"he most valuable feature of the solution is its ease of use."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"We moved the data from Zoho Creator to Zoho Analytics and created reports."
"I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau."
"The solution’s dashboard is very good."
"We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials."
"Ask Zia is a great feature that I use to quickly decide what improvements I need to make in order to present the data that I want to show."
"The data source is the most valuable feature as it can perform any function."
"The front end of this solution including the graph generation using SQL has been most useful."
"Scheduling of reports and dashboards is the most valuable feature of Zoho Analytics."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"The product must be more transparent."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"The navigation on the interface is not intuitive."
"There should be more types of graphics available for use in the reports."
"In terms of improvement, they have a limited number of graphs available in their store. They should come up with more graph style forms. They should have more charts and at the same time, you can't create panels like with Microsoft BA."
"The hourly pricing needs improvement."
"The customer service and support for this solution could be improved by faster response times."
"There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics."
"The tool needs to improve analysis and add more features."
"A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Zoho Analytics is ranked 13th in BI (Business Intelligence) Tools with 23 reviews. Salesforce Einstein Analytics is rated 8.2, while Zoho Analytics is rated 8.2. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Zoho Analytics writes "An easy-to-set up solution that helps in the scheduling of reports and dashboards". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks and SAP Analytics Cloud, whereas Zoho Analytics is most compared with Apache Superset, Microsoft Power BI, Tableau and Looker. See our Salesforce Einstein Analytics vs. Zoho Analytics report.
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