We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"When compared to Siebel, the Salesforce Platform is easier to use."
"The most valuable features are quick customization, solid deployment processes, and excellent reliability."
"A fully integrated solution that provides a seamless experience."
"The solution provides a preferred method of backing up data."
"The entire solution is very customizable and you are able to add many functionalities."
"One of the most valuable features I have found is that the solution is secure."
"It’s great that we have the entire suite of SAP at our fingertips."
"The solution can scale."
"The solution has a lot of great features."
"The features I found most valuable are the integration options."
"It's suitable for various sizes of companies. I have used it with big companies and with small ones as well."
"The dashboard provides pretty good clarity."
"Improved our speed to bring our mobile applications into productive use in a cost-effective way."
"The integration of Salesforce with other solutions could be improved."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"The solution requires more flexibility overall."
"Planning features are limited to the finance module."
"The product could be improved for consistent user interfaces."
"I would like for it to have integration to GitHub."
"The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products."
"I would like to see more and better support for data transformations."
"One crucial aspect where SAP lags behind in flexibility is customization to suit specific business requirements. SAP needs to understand that customization is inevitable and should be more supportive of business-driven customization."
"The product's price is an area of concern where improvements are required."
Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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