We performed a comparison between Sophos Email and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The product's scalability is good."
"The technical support is good and quick to resolve issues."
"Defender helps us prioritize threats across our organization."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective."
"I have found Sophos Email to be scalable."
"The tool is a good solution for protecting against email attacks and monitoring networks. It supports our compliance efforts and is easy to use and stable."
"The solution's identity proxy feature is very good and reliable."
"The platform is scalable when installed on server-based systems."
"The solution protects users from phishing links and spam."
"The speed and stability were fine."
"It's easy to use and the configuration is straightforward."
"The feature that I like the best is the fingerprinting concept."
"The solution is stable and the performance is good."
"The solution is excellent at blocking spam."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The setup is pretty simple."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The anti-malware and spam features are valuable."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"I'd like some additional features any product can give me to protect our environment in a better way."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The company should focus on adding threats that the solution is currently unable to detect."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"A lot of legit emails get quarantined."
"Sophos Email can improve security."
"The tool’s stability should be improved."
"The solution should be able to support the cloud environment."
"The tool's integration becomes an issue when the internet connection is weak."
"Sophos Email can improve mail security."
"Sophos Email could improve DLP features."
"Messaging Gateway's advanced malware detection could be improved."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"Sometimes the solution picks up false positive for viruses during scans."
"They really need to create a good package that competes with Microsoft."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Sophos Email is ranked 11th in Email Security with 28 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Sophos Email is rated 8.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway, Perception Point Advanced Email Security and Avanan, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Trellix Collaboration Security. See our Sophos Email vs. Symantec Messaging Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
