We performed a comparison between Trend Micro Apex One and VMware Carbon Black Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Carbon Black Endpoint is appreciated for its transparency, robust security measures, continuous monitoring, and utilization of cloud technology. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. Carbon Black could enhance its reporting capabilities, endpoint query tools, and compatibility with other systems. Users also suggest improvements in the solution’s forensic tools.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Carbon Black Endpoint customer service earned mixed reviews, with some users reporting delayed responses or unsatisfactory issue resolution.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say the deployment process for VMware Carbon Black Endpoint is relatively straightforward. The initial setup can be completed in a few minutes or hours, but the total deployment may take anywhere from a few days to several months.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Carbon Black Endpoint charges a fixed licensing fee per node. Some users noted that there are cheaper alternatives.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. While some said the ROI of VMware Carbon Black Endpoint was hard to quantify, other users reported successful defenses against malware attacks.
Comparison Results: Our users prefer Trend Micro Apex One over VMware Carbon Black Endpoint. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while said Carbon Black's reporting and forensic analysis capabilities have room for improvement. Reviews of Trend Micro's customer service were generally positive, while the users had mixed opinions about VMware's support quality.
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The stability is very good."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The setup is pretty simple."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is available on our OS platform and will automatically scan our machines daily or weekly."
"The number of accessories included is the most valuable feature."
"They have a wide range of products, including a couple for virtual patching, which is very important."
"The most valuable aspect is achieving zero attacks and zero data compromise."
"The solution is stable and scalable."
"Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."
"DLP is a solid feature in the product. I like it very much. It is very useful in our environment. It is also a very stable solution. Their support is also very good."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"The initial setup is very easy."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"The most valuable asset is the time-lining capability for any breach activity."
"CB Defense is more powerful, and you can take more actions than others. Its security features and signatures are constantly updated, so it is more effective than other security solutions."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"VMware Carbon Black Endpoint is a highly stable solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The SIEM could be improved."
"The solution is not stable."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The dashboard isn't easy to access and manage."
"The solution should address emerging threats like SQL injection."
"They could improve the integration with Active Directory."
"I can't think of any specific areas that need improvement."
"I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."
"Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side."
"The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great."
"The product can be a bit heavy."
"Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
"In the next release, I would like to see IBS included in OfficeScan."
"The support is poor."
"As far as I know, Carbon Defense has nothing that can be installed on mobile devices. It lacks a defense solution for mobile devices, especially mobile tablets. I would like to see support for mobile devices and the pricing should be less than the pricing for a normal workstation."
"Adding an application and a device control feature would be a great help for this solution."
"I would like to see improvements made so that we can better see all of the processes."
"CB Defense could be more compatible with Linux, and its cloud provision could be improved."
"This solution works well but needs lots of tuning and optimization."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Trend Vision One Endpoint Security is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 63 reviews. Trend Vision One Endpoint Security is rated 8.2, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Trend Vision One Endpoint Security vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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