We performed a comparison between Tungsten RPA and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The most valuable features are workflow and process automation."
"The OCR was quite stable and flexible."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"Zapier luckily has a wide range of integrations, I would say."
"The initial setup is pretty easy to do."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"The product's most valuable feature is automation."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"The solution could use some AI integrated features."
"The technical support must be improved."
"The interface could be better from a usability standpoint."
"The process discovery could be a bit better."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"The pricing of the solution is quite expensive."
"It could support various languages along with Python."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while Zapier is ranked 9th in Cloud Data Integration with 41 reviews. Tungsten RPA is rated 7.4, while Zapier is rated 8.6. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and Tungsten TotalAgility, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our Tungsten RPA vs. Zapier report.
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