We performed a comparison between Unitrends and Veritas NetBackup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The predictive analytics are great and the reporting is awesome."
"I really like the reporting options you get for various email reports."
"The simple and fast restore routine."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"It's not easy to scale it."
"It is an easy system to use. The support, if needed, is always willing to help."
"It is fairly stable."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"Veritas NetBackup is a reliable, easy-to-use, and easy-to-deploy solution."
"The backup and restoration are 100 percent guaranteed."
"The tool provides recovery. The support for their legacy software is very good."
"Could be used for both of Physical and Virtual Environments."
"The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
"We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."
"The solution offers the hardware and the software at the same time."
"I am comfortable with using this product."
"No appliance update notifications."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"Network-based storage stability could be improved."
"The solution’s support and onboarding process needs to be improved."
"The ability to run just differentials without pulling the full on your archive."
"Licensing costs are quite high."
"DDBoost."
"GUI needs to be more user-friendly."
"We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"It is not very user-friendly."
"Improvements can be made to the service by providing better and more competitive ratios on data backups. The functionality for backups is there with Veritas, but I would like to see them optimize and enhance this feature more."
"There is a big change in Veritas. In the past, we could easily change servers or appliances and continue working by restoring the catalog. We could change servers from Linux to Linux or Linux to Solaris and perform catalog restores to continue working. But with the new version, we are forced to engage Veritas' professional services, which is too expensive."
Unitrends is ranked 44th in Backup and Recovery with 34 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. Unitrends is rated 7.8, while Veritas NetBackup is rated 8.2. The top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Veritas Backup Exec. See our Unitrends vs. Veritas NetBackup report.
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