We compared Veritas NetBackup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Includes snapshots and multiple database agents."
"The tool's information transfer and patching up is easy. The solution offers protection from ransomware which is also a valuable feature."
"I am comfortable with using this product."
"The most valuable feature is replication because, using NetBackup replication, we can have disaster recovery of the data we have."
"The features are good."
"The backup and restore functions are very valuable aspects of the product."
"It is a good solution. It covers most of the applications."
"Ease of installing, configuring, upgrading, and troubleshooting."
"It helps us keep our required retention period for specific documents and allows us to recover older documents if we have to compare and recreate those."
"Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery."
"From a management perspective, one of the biggest benefits is to see the excitement of your engineers having a tool that truly enables them, really making their lives easier. That is something that I love. When we came out of the PoC, their eyes were just wide with excitement of what was possible now."
"The solution's most valuable aspect is allowing a failover from our remote sites to our data center. Our remote sites have failed several times, and on each occasion, we were able to bring a plant back online within 30 minutes, even though the hardware repair took many days."
"During a failover to a DR site, Zerto can automatically change the IP address of servers."
"If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
"Zerto's support for different hypervisors is a valuable feature because we have a mixed bag. We have VMware and we have Hyper-V. For us, that was extremely critical when we made the decision. We wanted a single tool that is able to replicate all our virtual servers. At this point, I think the only tool on the market that can do that on-premise is Zerto."
"I really like how you can test the failover as often as you need."
"The user interface could improve, it seems a bit out of date."
"Veritas could simplify the firmware recovery in terms of the deployed. The process shouldn't be dependent on the agents. It should be completely agentless."
"The solution must provide a different way to schedule backups."
"Technical support only gets back to us the following morning."
"Its integration with Nutanix and technical support can be improved."
"The solution could improve by having a feature to backup iSeries workloads."
"The solution is quite expensive."
"The SQL Server backup features are not up to date."
"I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM."
"Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that."
"We encountered some issues during Active Directory recovery."
"It took me a little bit of time to get used to Zerto's terminology and to relate it back to how you do a backup traditionally. It was a little different. It took a little while to understand what a VPG is and what it does. That's an area that they could probably improve on a little, making the documentation easier to understand."
"Right now, our production environment runs on-premises, and we have a DR copy of everything that we run in production. However, our development runs on that hardware. In the case of a DR event, we would need to shut down development and bring up our secondary copy of production. We're hoping that Zerto is going to be the tool to help us do that."
"The setup process is time-consuming."
"There are a lot of features that it has that we don't use since we are on prem."
"The technical support is hit or miss."
Veritas NetBackup is ranked 5th in Backup and Recovery with 110 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. Veritas NetBackup is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and HPE StoreOnce, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Oracle Data Guard. See our Veritas NetBackup vs. Zerto report.
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