CEO at Corem Technologies
Reseller
Robust reporting and flexible connectivity
Pros and Cons
  • "The features that our customers have found most valuable are their different type of reports including the drill down report, as well as the flexibility to connect to any number of appliances which can be connected to it centrally."
  • "Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult."

What is our primary use case?

The primary use case for Analyzer, is for keeping the logs and for different types of reporting.

What is most valuable?

The features that our customers have found most valuable are their different type of reports including the drill down report, as well as the flexibility to connect to any number of appliances which can be connected to it centrally.

What needs improvement?

In terms of what can be improved, of course the cloud storage possibilities are there, but the cost and the renewal parts are high. Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult.

For how long have I used the solution?

We have been selling and supporting FortiAnalyzer for customers for three to four years.

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What do I think about the stability of the solution?

All the Fortinet services are very stable products.

Maintenance and networking are under the Fortinet warranty so we cannot do anything on that. It means we can just coordinate things. It is based on the ticket.

What do I think about the scalability of the solution?

I don't think the built-in memory can be upgraded for the Analyzer. I think it is not possible. That means that the hardware is more suitable for large companies.

How are customer service and support?

Their support is fairly good.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

In terms of fees, one is subscription and one is the hardware warranty. There are two types of subscriptions - one is a security subscription and the other one is the support.

A lot of products are coming with built-in facilities, but FortiAnalyzer is a much better solution. People may like it, but affordability is a problem.

What other advice do I have?

For customers who need to have different types of reporting presentable to different levels of hierarchy, FortiAnalyzer is a lovely solution. Otherwise, there is no point in getting some logs. It should be presentable.

On a scale of one to ten, I'll give FortiAnalyzer an eight or nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
MOHAN RAUT - PeerSpot reviewer
Senior Network Architect at NTT Global Networks Incorporated
MSP
Top 10
Stable, but the initial setup is complex
Pros and Cons
  • "The analyzer is the most valuable feature."
  • "The deployment is complex and has room for improvement."

What is our primary use case?

We use the solution for log analysis.

What is most valuable?

The analyzer is the most valuable feature.

What needs improvement?

The deployment is complex and has room for improvement.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

The solution is stable.

How was the initial setup?

The initial setup is complex. The deployment took a few hours.

What about the implementation team?

The implementation was completed with an integrator.

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license.

What other advice do I have?

I give the solution a six out of ten.

I do not recommend the solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
June 2024
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.
Robert Dumitru - PeerSpot reviewer
Information Technology Administrator at Omnient SRL
Reseller
Offers a great overview of the logs and integrates perfectly
Pros and Cons
  • "It is easy to integrate Fortinet FortiAnalyzer with other products. You have a better overview of what's going on."
  • "The only issue that I can see is with the cost. For example, if you buy support for one year, you are messed up next year. It's better to buy another gateway."

What is our primary use case?

We collect the logs from Fortinet in order to search and get a better view of everything that's coming from FortiGate because the overview on FortiGate isn't the same. FortiAnalyzer provides an overview of the logs and everything that's happening there. We integrate FortiGate and FortiAnalyzer with the SOC that we're working on, which is an open-source security solution.

The other use case is to have logs. Because otherwise, in FortiGate, you don't have logs for a long period of time. You only have seven days if you don't have an account in FortiGuard. So, FortiAnalyzer provides a better understanding of what's happening there. And for our clients, we always recommend FortiAnalyzer.

FortiGate by itself is a good choice, but without FortiAnalyzer, you lose a lot of features. Even the free version of FortiAnalyzer provides some useful features.

What is most valuable?

It is easy to integrate Fortinet FortiAnalyzer with other products. You have a better overview of what's going on. For example, you get a smaller alert for an infected workstation if it causes some suspicious traffic, you see it right away in Fortinet.

What needs improvement?

The only issue that I can see is with the cost. For example, if you buy support for one year, you are messed up next year. It's better to buy another gateway.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for one year, and I am currently working with the latest version.

What do I think about the stability of the solution?

It is a very stable solution and integrates perfectly.

What do I think about the scalability of the solution?

It is a scalable solution. Our company is very proud of FortiGate solutions.

How are customer service and support?

The support team is good. We have some cases open with them, and they resolve them very quickly. Even when there is a breach of security, they patch it quickly.

How was the initial setup?

It is very easy to set up and deploy. Even someone with little networking knowledge or a manager can quickly understand what's happening in the network, such as an increase in traffic from specific endpoints or which websites are being browsed, including social media.

What's my experience with pricing, setup cost, and licensing?

You get a gateway, but without support, it's not worth much. We've also tried FortiGate virtual machines, but the price is so high that it's better to buy other appliances than to buy the license for the VM. 

We also work with third-party solutions. However, this solution is not for everyone, and even though it's free, it's easy to implement when you have money.

Overall, I would rate it an eight out of ten.

What other advice do I have?

I would advise buying FortiGate and FortiAnalyzer together. They get it free of charge. When you buy FortiGate, you can put in a FortiAnalyzer VM for free. Although the free version has its limitations, you should get it because it doesn't cost you anything. When you try the free version of FortiAnalyzer, you'll see its potential, and you'll want more.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Md. Soyaeb Hossain - PeerSpot reviewer
Senior Manager at Technometrics Limited
Real User
Top 20
Stable and scalable solution, but the technical support could be better
Pros and Cons
  • "We have the most data visibility."
  • "The user interface could be a bit more user-friendly."

What is our primary use case?

We have the most data visibility with this solution.

What needs improvement?

The user interface could be a bit more user-friendly, and they could have more robust support. The support does not respond quickly. They should be able to solve the problems in one or two days, but sometimes it takes time. They constantly ask for logs, and it takes time.

For how long have I used the solution?

We have been using this solution for three years, and we are using the latest version. It is deployed on-premises and cloud. It gets all the logs in a single platform because we have multiple sites.

What do I think about the stability of the solution?

The stability is good. I rate it an eight out of ten.

What do I think about the scalability of the solution?

For cloud, the solution is always scalable. We have about ten customers using Fortinet FortiAnalyzer.

How are customer service and support?

I rate the technical support a five out of ten.

How was the initial setup?

The initial setup was not complex.

What other advice do I have?

I rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Solutions Consultant at a manufacturing company with 11-50 employees
Real User
Top 5
Easy to deploy, stable, and scalable
Pros and Cons
  • "The most valuable feature of the solution is reporting."
  • "The solution can improve the incident response function to provide more detailed information on where the incident is originating."

What is our primary use case?

The customer purchased a Fortinet Firewall in order to run it as a decentralized block and collect amazing security logs from their internet usage or other data from the box. The benefit of having an on-premise firewall is that they don't have to worry about any subscription, and the storage space it consumes is minimal due to the internal hard drive of the FortiAnalyzer. Furthermore, the firewall does not consume a lot of traffic from the internet due to it being on-premise.

What is most valuable?

The most valuable feature of the solution is reporting. The report that accompanies the solution includes the top 10 usages, threats to be aware of, and any highlights. Additionally, the API can be connected to other systems to receive more notifications.

What needs improvement?

The solution can improve the incident response function to provide more detailed information on where the incident is originating.

For how long have I used the solution?

I have been using the solution for three months.

What do I think about the stability of the solution?

The solution is stable and we have never experienced downtime.

What do I think about the scalability of the solution?

I give the scalability of the solution an eight out of ten.

This solution is suitable for enterprise customers with a large number of devices and logs. Fortinet FortiAnalyzer enables the compilation of log files over a period of time, such as 90 days in Thailand. This is especially useful for gathering and analyzing data.

How was the initial setup?

The initial setup is simple. Fortinet FortiAnalyzer is an out-of-the-box solution, so we can start customizing as soon as we finish the installation.

What's my experience with pricing, setup cost, and licensing?

I give the cost a seven out of ten. I believe that Fortinet is a cost-effective brand, making it a competitive option in terms of pricing.

Which other solutions did I evaluate?

An alternative solution is SolarWinds, which analyzes server performance, and could be a competitor's CM solution or a managed service that sends data from sensors on the site to their facility. The primary distinguishing feature of SolarWinds is its form factor. SolarWinds must be installed on a server and requires server resources. In the past, a large amount of OS and other resources were necessary, but the form factor has remained the same.

What other advice do I have?

I give the solution an eight out of ten.

Due to the high cost, Fortinet FortiAnalyzer is not feasible to use for certain office or branch office environments. A possible compromise could be to use a combination of two solutions: for banks, the file-based solution may be beneficial, but for on-premises locations, it could be worthwhile to make use of the existing value and use it to centrally control and manage the data.

I recommend utilizing the FortiAnalyzer if our log volume is sufficient and we have a FortiGate.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Section Head, Enterprise Solutions & SI Management at HGC Global Communications Limited
Real User
Top 20
Good performance, reliable, but interface could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiAnalyzer is its performance."
  • "Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better."

What is our primary use case?

We are using Fortinet FortiAnalyzer for the managing surface for our customers. We are a service provider and we are focusing on providing a service to our customers.

What is most valuable?

The most valuable feature of Fortinet FortiAnalyzer is its performance.

What needs improvement?

Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable.

How are customer service and support?

The support from Fortinet FortiAnalyzer is good.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is fine. There is a lot of browsing and a lot of hierarchy that you need to have a particularly good understanding of in order to track the right things that you want to select.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution.

What other advice do I have?

My advice to others is they have to assess well what kind of specific function or what kind of solution they are looking for.

I recommend this solution to others, but it depends on their usage.

I rate Fortinet FortiAnalyzer a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Flavio Romera - PeerSpot reviewer
Development and Innovation Manager at NSB
Real User
Top 20
Good UI and customization with everything under one umbrella
Pros and Cons
  • "The product can scale."
  • "The pricing could be better."

What is our primary use case?

We are using it only for integration and getting information from FortiAnalyzer to use and analyze important events.

What is most valuable?

The stability is good.

They are able to integrate everything under one umbrella, which is nice. 

The UI and customization are good right now.

The product can scale. 

What needs improvement?

The pricing could be better. 

We'd like integration with more providers.

The initial setup can be difficult. 

For how long have I used the solution?

We've used the solution for about a year. 

What do I think about the stability of the solution?

The stability of the product is good and it has been reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product can scale. It's simple to expand as necessary. 

How are customer service and support?

I've never had to contact technical support. I cannot speak to how helpful or responsive they would be.

Which solution did I use previously and why did I switch?

We are using all the solutions from Fortinet, and FortiAnalyzer. We are planning to use FortiSIEM and FortiWeb.

How was the initial setup?

It's not too easy to set up. It can be a bit difficult. They could make it a little bit easier. 

You only need two people (engineers) to handle deployment and maintenance. 

What other advice do I have?

We are partners for Fortinet. So we are planning to use the FortiEDR, and then we're going to expand.

We only use FortiAnalyzer for internal purposes.

Our company is using the most up-to-date solution. 

I'd advise potential users to look for a partner who knows how to handle the product and use their knowledge to give you quick training for your own people. The learning curve is not that easy.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Senior System Administrator at Citystars Properties
Real User
Helpful dashboards, reliable, and simple deployment
Pros and Cons
  • "The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services."
  • "Fortinet FortiAnalyzer could improve by having better integration with other vendors."

What is our primary use case?

I am using Fortinet FortiAnalyzer for tracing anything that happens in the network.

What is most valuable?

The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services.

What needs improvement?

Fortinet FortiAnalyzer could improve by having better integration with other vendors.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is highly stable.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

We have five managers that are using the solutions.

How are customer service and support?

The support was great for Fortinet FortiAnalyzer.

I rate the support from Fortinet FortiAnalyzer a four out of five.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer was simple. The full deployment took approximately two or three hours.

What about the implementation team?

We used a local partner of Fortinet that was assisting us with the deployment. We had a two-person team for the deployment.

What other advice do I have?

I rate Fortinet FortiAnalyzer an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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