Oracle Cloud Infrastructure (OCI) Reviews

The most valuable feature of the solution is that it is a cloud-based solution.

The solution's reporting part is not good and needs more development. We get unpredictable errors when we use it. OIC needs to be developed because it is limited. For example, you can't make huge data migrations and data integrations with it.

It is hard to make a report because you can't use an SQL browser. All the other third-party products are not free, and you need to pay for them. Using Oracle's internal reporting solution for running SQL statements is a waste of time.

I have been using Oracle Cloud for two years.

I rate Oracle Cloud a two or three out of ten for stability.

Oracle Cloud is a scalable solution, but we have many performance problems. For example, when we faced an important performance problem, the solution’s scalability did not work until the problem was resolved. We waited for a month or two for the problem to be solved. Also, there are some problems with the service desk part of the Oracle Fusion.

Most of our clients for Oracle Cloud are medium-level and enterprise businesses.

I rate Oracle Cloud a six out of ten for scalability.

The solution's technical support team responds late.

Negative

The solution is cheaper compared to Oracle E-Business Suite.

On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten.

Oracle Cloud has good security features that benefit our clients' operations.

Overall, I rate the solution a five out of ten.

We mainly use the solution for Oracle databases and BI purposes.

The product’s pricing should be reduced.

I have been using this solution for over five years.

I haven't experienced any instability or downtime in Oracle Cloud over the past three years.

It is scalable and suitable for large companies looking to upgrade.

I contacted their customer support when I encountered issues with my VM due to incorrect configuration of certain parameters. The support team was good.

Positive

We have not used any other solution besides Oracle Cloud.

The initial setup is straightforward to configure.

The solution is overpriced. I rate the pricing a nine out of ten with ten being expensive.

Overall, I rate the solution a nine out of ten with ten being the highest.

We use the solution to migrate the legacy infrastructure to the Oracle cloud.

I am impressed with the tool's upscaling and resiliency features.

The solution needs to improve the discovery and assessment of the existing infrastructure.

I have been working with the product for two to three years.

I would rate the tool's stability a ten out of ten.

I would rate the tool's scalability a ten out of ten.

We have dedicated premium support and it's good.

Positive

I would rate the solution's setup a seven out of ten. The tool's deployment takes around four to five hours to complete. Initial discovery and assessment should be conducted for the existing infrastructure. Post that you can conduct the migration activities.

I would rate the solution an eight out of ten. The tool is a leader in cloud technology and it is very professional. It has pretty good skills and knowledge in terms of providing support during the actual migration.

The product helps us to use it as a central ERP and HCM.

The solution needs improvement in support, performance, and features. 

I have been working with the solution for four years. 

The solution is scalable. 

I would rate the tool's proactive support an eight out of ten. 

Negative

yUThe tool's implementation was straightforward and took around three months to complete. 

I would rate the solution a seven out of ten. 

We use Oracle Cloud Platforms predominantly for ERP and some analytics. However, we also address beyond ERP where we integrate data from on-premise sources, such as custom applications or other PaaS solutions. We integrate the data, load it into the cloud autonomous from the data warehouse, then build analytics on top of it.

The most valuable features of the Oracle Cloud Platform are good visualization and analytics. The solution is very well integrated with predictive analytics and forecasting. These features go beyond the traditional reports and visualization.

The documentation quality is excellent and the UI is intuitive.

Oracle Cloud Platform can improve the integration with hybrid and cross-cloud deployments. It should be a flexible solution with a very well-defined integration with other applications in the hybrid environment. There are certain integrations that are not straightforward. 

The visualization could improve by providing what the other vendors have. However, in terms of customer requirements, whatever visualization Oracle Cloud Platform has will suffice.

I have been using the Oracle Cloud Platform for approximately seven years.

Oracle Cloud Platform is quite stable because it's not a brand new solution, and it's built on top of the traditional product of OBIE and ODIE. In this way it is stable. There will be a certain bug since it's a new cloud operation, but overall the solution is stable.

The scalability of the Oracle Cloud Platform is very good.

We have approximately 250 consultants using this solution in my organization.

The technical support from Oracle is good.

I have a vast experience of 23 years and I have used many solutions over the years. Oracle Cloud Platform may not be the best solution, but it's comparable to other solutions.

The initial setup of the Oracle Cloud Platform is very well documented. If you follow the processes in the documentation, there should not be any challenge. However, when you integrate with on-premise sources, you may face some challenges.

The maintenance staff we need depends on the projects. However, you don't need many PaaS solutions, such as this. In the maintenance of the application, you may need consultants, but for core application maintenance, you don't need any because it is managed by Oracle.

Oracle Cloud Platform has a decent pricing model.

Oracle Cloud Platform is a great solution. I would advise others to try it out, the features are quite comparable with all the competitors.

I rate Oracle Cloud Platform an eight out of ten.

I am an IT infrastructure manager for an aerospace engineering company in Saudi Arabia. This solution is where we host our data center.

The main benefit is that you're getting all of the resources you require on a subscription basis. You get to pay as you go instead of having to have a CAPEX, you convert your CAPEX to OPEX to cover the data center cost.

It isn't easy to get qualified people who know how to work on this tool. All my administrators are learning as they go. Since this is the only cloud solution provider in Saudi Arabia, and it has only been around for one year, I am sure that this will change with time.

I have been using this solution for six months.

The solution is very stable.

It is scalable.

We previously were using an on-premise data center.

I would rate the setup a medium in terms of difficulty as there is some level of training required.

There are not six to eight people maintaining the tool.

We utilized a partner team of OCI to do the initial setup and configuration. It took about one month to complete.

There is an annual and a subscription option.

This solution is a bit more complex than other options, and there are not as many qualified engineers, administrators, etc. out there. It may take you some time to find qualified people to work on it for you, or you will need to train your own people to work on it.

I would rate this an eight out of ten.

Our primary use case for Oracle Cloud is testing.

The feature I think should be improved is the option to rename the machines. Sometimes it happens that I can rename something like VCM and other options. When this happens, sometimes I can't remember the search and I don't like that.

I have been using Oracle Cloud solution for about two years.

I would rate the stability of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

My impression is that the initial setup was easy. This solution is usable within a few clicks.

I would recommend this solution to other people.

I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We have been using it for HR use cases, typically in two spaces. One is analytics, and the other involves the Oracle digital assistant that is hosted on the Oracle Cloud. It involves a set of conversational layers for HR use cases. Typically, the use cases are for payroll, employee absence, and performance.

The Oracle Cloud integrates well with other applications from the Oracle stack. 

There is a lot of documentation available.

Oracle does well when it comes to data privacy and security, which are critical.

Specific to the Oracle Cloud; while they have been able to showcase inbuilt features for Oracle applications, what doesn't really come across clearly is what happens when you want to host, work with, or integrate with applications outside of the Oracle stack.

They do an okay job of releasing use cases within the stack, but I would like to see more features released outside of the stack.

The roadmap from Oracle is quite unclear.

Technical support from Oracle needs to be improved.

We have been using the Oracle Cloud Platform for approximately 12 months.

We have been using this product but not very much to this point. It's pretty much nascent but we've now started ramping it up.

Since our deployment, it has been fairly stable.

This is absolutely scalable, as long as they can provide integrations to external stacks. We have fewer than 2,000 users with varied roles in the organization.

Not necessarily as an Oracle Cloud user, but as a general Oracle user, the technical support definitely has room for improvement.

Our experience has been that the response time is poor, escalations are the norm, and things are tossed around without a direct response. I'm not sure where the issue is but that's the general experience.

The initial setup is pretty straightforward. Deploying it was seamless and it has been a good experience. End to end, it took us approximately three weeks to deploy.

Our implementation was a combined effort. We used an integrator as well as a consultant. The consultant knew more about the product.

The biggest lesson that I have learned from working with Oracle Cloud is that using other applications from the Oracle stack works well. It's a linear job to finish. However, if you are trying to integrate with Salesforce, for example, there are quite a few unknowns for which you don't really have any reference. You're primarily running it by trial and error rather than knowing what that involves. There is a lot of documentation and information available when dealing with the Oracle stack, but the rest of it seems to be a little hazy.

From the limited experience that we have with this product, I would rate it a seven out of ten.