Hammad Ul Hassan - PeerSpot reviewer
Oracle Application Database Administrator at Integration Xperts
Real User
Top 5
You can customize everything according to your preferences
Pros and Cons
  • "You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system."
  • "The solution is expensive"

What is our primary use case?

We have a customer requirement for a private cloud environment, and we use our on-premises system as a tool for order planning. 

We have also established a connection by configuring their network based on the requirements they provided.

What is most valuable?

I like that with Oracle Cloud Infrastructure you can customize everything according to your preferences. You can choose your hardware, perform various tasks, and design your infrastructure per your requirements. It allows you to fulfill all your needs.

What needs improvement?

In the region where I work, there's a perception that it's too expensive. I believe pricing is a crucial area that needs assessment. They should consider improving the pricing strategy to make it more appealing and effective, especially to attract new customers and buyers in this region.

For how long have I used the solution?

I've been using this solution for the past two and a half years.

Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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How are customer service and support?

I've reached out to customer support many times. They provide coding support and other solutions. If, for some reason, the answer isn't readily available, they're willing to conduct a Zoom session to work through the issue and provide an effective solution.

How was the initial setup?

You simply need to sign up, and the process is straightforward. Just click on the service button, and then proceed to create a user account. We've implemented the tool on Oracle Cloud and currently have four to five users using the solution.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I highly recommend using Oracle Cloud Infrastructure. If you have a good understanding of the product, know how to install it, and know how to get it installed, then it's in your hands to save money. 

With the product, you have complete control over the management of your system. You can devise your own policies and create services tailored to your specific requirements. Overall, I rate the product an eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Chief Information Officer at Bin Dasmal Group
Real User
Top 20
Helps us host servers in the cloud with valuable database and cloud computing features
Pros and Cons
  • "We have seen a return on investment."
  • "It could be more affordable."

What is our primary use case?

Our primary use case for the solution is hosting our servers in the cloud and subscribing to Oracle's database services.

What is most valuable?

The database and cloud computing are valuable.

What needs improvement?

The pricing of the solution can be improved.

For how long have I used the solution?

We have been using the solution for four years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and it is in the public domain.

How are customer service and support?

We have had a good experience with customer service and support. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was conducted by Oracle Cloud Infrastructure technical team.

What about the implementation team?

We implemented it through a vendor team.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The licensing is a yearly subscription, and it could be more affordable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle Cloud Infrastructure (OCI)
May 2024
Learn what your peers think about Oracle Cloud Infrastructure (OCI). Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,170 professionals have used our research since 2012.
Anthony Busulwa - PeerSpot reviewer
Operations Manager Uganda at a tech services company with 201-500 employees
Reseller
Top 5Leaderboard
Cost effective, easy setup, and responsive agents
Pros and Cons
  • "We have not had any downtime using the solution."
  • "One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service."

What is our primary use case?

OCI is primarily utilized by our company for our own internal solutions. However, we also offer it as a cloud service option to our customers as an alternative to traditional on-premises hosting. OCI is similar to other cloud service providers, such as Amazon AWS or Xero, and is mainly used for hosting solutions for our customers.

Our customers do not need to hire a whole data management team or buy new infrastructure. They can clean up what they need and then buy the services they need from OCI.

What is most valuable?

Overall the solution has good capabilities.

What needs improvement?

One improvement that would be helpful is the addition of a replication option on their Standard Edition OD service. Currently, this option is not available, which leads many customers to move to the Enterprise edition. However, other cloud service providers, such as Amazon AWS offer replication options at a similar tier. It would be beneficial if Oracle also explored providing this option for their Standard Edition service.

For how long have I used the solution?

I have been using Oracle Cloud Infrastructure (OCI) for approximately one and a half years.

What do I think about the stability of the solution?

We have not had any downtime using the solution.

I rate the stability of OCI a ten out of ten.

What do I think about the scalability of the solution?

There are 10 people in my company using this solution and they use it approximately three times a month.

The OCI enterprise version is highly scalable. There is no limit to the scaling available.

I rated the scalability of OCI an eight out of ten.

How are customer service and support?

We have not contacted technical support, but we have account managers we talk to for sales and they're very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Amazon AWS previously.

The main differences between OCI and other solutions in the same category are the price, which is lower, the selection of databases, and the services offered. When compared to Amazon AWS, which has a wider selection of databases and more services available, OCI hasn't reached the same level of power yet. Additionally, OCI typically only offers Intel or AMD processors, whereas other providers may offer other options like Graviton services.

Another advantage of OCI is its flexibility when it comes to sizing. With OCI, you can move from 1 to 4 vCPU, whereas with Amazon AWS, you need to double the size of the previous instance. Overall, OCI has a lower price, and more flexible sizing options, but offers fewer services than Amazon AWS.

How was the initial setup?

OCI is easy to set up. If you have prior experience with any other cloud provider, the setup process for OCI is easily transferable. Additionally, there are plenty of resources available to assist with configuring it.

I rate the initial setup of OCI an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

OCI is the cost-effectiveness compared to other similar services, assuming all compliance regulations are met. Additionally, they offer a number of things free of charge, which is particularly beneficial for smaller clients.

They meet the standard and the price is low. They do have a few limitations, specifically with their Standard Oracle Databases, the Standard Edition.

I rate the price of OCI a nine out of ten.

What other advice do I have?

I rate OCI an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: User / Reseller
PeerSpot user
Deputy General Manager at a energy/utilities company with 10,001+ employees
Real User
Top 20
Useful digital assistant, simple implementation, and highly scalable
Pros and Cons
  • "The most valuable feature of Oracle Cloud is the digital assistant."
  • "Oracle Cloud could improve AI. The design elements could be done better."

What is our primary use case?

There are certain applications that are constantly running on Oracle Cloud which we use. There are certain sets of applications that run only during the last, and first week of the month.

What is most valuable?

The most valuable feature of Oracle Cloud is the digital assistant.

What needs improvement?

Oracle Cloud could improve AI. The design elements could be done better.

For how long have I used the solution?

I have been using Oracle Cloud for approximately four years.

What do I think about the stability of the solution?

The solution is highly stable.

I rate the stability of Oracle Cloud a ten out of ten.

What do I think about the scalability of the solution?

The scalability of Oracle Cloud is very good. It is highly scalable.

We have millions of exchanged conversations on the Oracle Cloud per month.

I rate the scalability of Oracle Cloud a ten out of ten.

How are customer service and support?

I rate the support from Oracle Cloud a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Oracle Cloud is simple.

Which other solutions did I evaluate?

Microsoft Azure and Amazon AWS have similar features and functionality to Oracle Cloud. They all have their enterprise versions.

What other advice do I have?

I rate Oracle Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmed-Yehia - PeerSpot reviewer
Linux System Administrator at PClink
Real User
Top 5
A stable, powerful database but needs more high availability areas in Africa
Pros and Cons
  • "They seem to be more readily integrating with Azure, which is great."
  • "The initial setup can be a bit complex."

What is our primary use case?

I'm mainly focused on autonomous databases.

What is most valuable?

Oracle is a more powerful database than Azure or AWS. 

Recently, they have been offering free certificates, which is a good way to distribute their solutions and to showcase their cloud services.

They seem to be more readily integrating with Azure, which is great.

So far, I have found the solution to be stable. 

What needs improvement?

In the market, they are still not the best, however, they are working on it. They want to be more popular than AWS or Azure, which dominate right now.  

The initial setup can be a bit complex.

They need to build up their DevOps. 

They need to increase their high availability regions. They need more data centers in Africa. It risks services when high availability isn't available.

For how long have I used the solution?

I've only really used the solution for four months. I've just begun to focus on it in the last three weeks. 

What do I think about the stability of the solution?

The stability is good. They have very good SLAs.

What do I think about the scalability of the solution?

While the scalability is good, only two or three have high availability domains. This is something they need to work on. 

We have 15 users who are using Oracle in our organization. 

Recently, we started work on a project with HPC, high-performance computing. We'll be using this on the cloud. However, we may use AWS for this as they are a bit more powerful still. 

How are customer service and support?

In terms of support, sometimes we open some cases if we find any issue, however, everything is stable and working well. We are satisfied with their level of service. 

Which solution did I use previously and why did I switch?

We previously worked with Excel databases. 

I'm also familiar with AWS and Azure. 

AWS was based on high-performance computing and their infrastructure is more powerful than Oracle infrastructure.

How was the initial setup?

The initial setup can get complex. The network aspects are still a little bit complex, however, their cloud services are pretty straightforward. 

The deployment times vary. It depends on the type of system we are deploying. It takes two to three days to deploy typically.

We have two or three people that can handle any maintenance tasks. 

What was our ROI?

While we haven't seen an ROI yet, that I know of, we likely will see some sort of ROI in the future. 

What's my experience with pricing, setup cost, and licensing?

They have an OpEx model that is pay-as-you-go.

We have a yearly contract subscription. 

What other advice do I have?

I'm just a customer and an end-user.

We are using the most recent version of the solution. 

If anyone is curious to learn more about Oracle, they have opened all of their courses on Oracle University for free. Those interested in adopting the solution should take advantage, and learn as much as they can about Oracle before they go ahead and deploy any services.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Khawaja Shoaib Hamid - PeerSpot reviewer
Regional Sales Manager at Cinergie Digital
Real User
Top 5
A competitively priced solution that offers ROI with its use
Pros and Cons
  • "There is ROI with the product's use."
  • "There is room for improvement for stability."

What needs improvement?

There is room for improvement for stability. 

For how long have I used the solution?

I have been using the product since 2018. 

What do I think about the stability of the solution?

I would rate the tool's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate Oracle Cloud's scalability a ten out of ten. 

How was the initial setup?

Oracle Cloud's setup is easy. 

What was our ROI?

There is ROI with the product's use. 

What's my experience with pricing, setup cost, and licensing?

Oracle Cloud's pricing is competitive. The tool changes its pricing when there is a change in its architecture. 

What other advice do I have?

I would rate the product a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Director at Timestamp
Real User
Easy to use, affordable, and scalable
Pros and Cons
  • "The initial setup was straightforward."
  • "It should have other workloads from other suppliers running on the solution."

What is most valuable?

We find the ease of use and the cost associated with the solution valuable.

What needs improvement?

The ability to have other workloads from other suppliers running on the solution would be nice in the next release.

For how long have I used the solution?

We have been using the solution for approximately six years and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 500 people are utilizing it in our organization.

How are customer service and support?

Oracle technical support is good compared to the other providers. So it is good for Oracle Cloud Infrastructure and general cloud products.

How was the initial setup?

The initial setup was straightforward. We have always had cloud adoption and connections for customers, but as soon as we passed the cloud adoption connection to EAM, it ran smoothly.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but it should have other workloads from other suppliers running on the solution in the next release.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Executive Director at Timestamp
Real User
A scalable solution with an easy setup but it does not deploy well to other solutions
Pros and Cons
  • "Technical support is good. We are partners with Oracle so we are always speaking with them."
  • "The main issue for the clients is that they need to understand the credit payments because if it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning."

What is our primary use case?

Our primary use case is the delivery and implementation of Oracle Cloud Platform for customers.

What is most valuable?

I believe it's the platform as a service from Oracle that is the most valuable aspect. Normally, all the Oracle native workloads are the ones that are being pushed to the cloud.

What needs improvement?

One of the main areas that might be improved is not the Oracle product itself, but more like the infrastructure as a service. Big Oracle clients will also have several workloads with Microsoft, SAP, and so on and that's forced the clients to have multi-cloud options because Oracle does not have yet have an all-inclusive offering like Google or Azure. The systems are all interconnected and we deploy on different clouds, we have connectivity issues and so on. It also causes latency issues.

They need to interconnect between clouds worldwide. One of the things that Oracle announced recently is an ability to develop interconnection between it and with Azure's clouds. They are going to interconnect physically their own cloud centers to improve response time. The clients will be able to work with Oracle or Microsoft together more easily.

The main issue for the clients is that they need to understand the credit payments. If it's a currency that's not dollars or euros, Oracle will always convert it into credits and that's not easy for the customer to understand at the beginning.  

For how long have I used the solution?

We have been Oracle partners for 15 years.

What do I think about the stability of the solution?

In the beginning, it wasn't very stable. We had a lot of downtime. At the moment it is much more reliable. We aren't facing any kind of issues around stability anymore.

What do I think about the scalability of the solution?

The level of scalability depends on the products that you are using on the cloud platform. Most of them are already scalable. Others are always coming out with new offerings for scalability.

How are customer service and technical support?

Technical support is good. We are partners with Oracle so we are always speaking with them.

The only issues we face occasionally are when we are dealing with new bugs. That's not relative to Oracle. We also have those issues when working with HP, SAP or Amazon, but Oracle has been around for many years and technical support is one of the areas that they have improved in the last ten years.

How was the initial setup?

The initial setup is not complex, but we already know the Oracle technology very well and the Oracle Cloud platform has introduced new features and different ways of doing things. There's obviously a learning curve. It's quite small at the moment. They've already fixed almost all bugs. etc., so it's quite simple. 

Deployment times vary. It's not the deployment of the technology itself. It's not the landscape. It's more the development that we do on top of it for the specific customer or the specific project. The creation of the database and application is quite fast but then we need to deploy everything from the client and integration itself is what will determine how long it takes. 

The amount of people you will need for deployment and maintenance also varies, according to each implementation and its requirements.

What other advice do I have?

We have some customers with private cloud services where they own the machines. We also work with customers that utilize the public cloud from Oracle for deploying applications and databases.

I would rate Oracle products overall at an eight out of ten but this product at a seven out of ten simply because of not being able to easily deploy to other technologies.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Oracle Cloud Infrastructure (OCI) Report and get advice and tips from experienced pros sharing their opinions.