Chief Executive Officer at a manufacturing company with 201-500 employees
Jun 28, 2020
The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.
The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.
Senior Manager IT at a manufacturing company with 10,001+ employees
Jul 30, 2021
The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.
UKG Systems Administrator at A. O. Smith Corporation
May 27, 2024
The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process.
We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with.
Senior HR/ Talent Acquisition Leader at FitzDrake Search
Jun 1, 2024
The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes.
Sr HRIS Analyst at a real estate/law firm with 201-500 employees
Dec 8, 2021
Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.
Chief Executive Officer at a manufacturing company with 201-500 employees
Jun 28, 2020
The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.
The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.
Senior Manager IT at a manufacturing company with 10,001+ employees
Jul 30, 2021
Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.
Payroll Systems Admin at a healthcare company with 501-1,000 employees
Nov 18, 2021
The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.
UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well.
