We performed a comparison between AppNeta by Broadcom and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The solution's technical support is very good."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"The real-time monitoring and alerting are its most valuable features."
"It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"The installation is not that complex."
"Nice product with an easy interface to use and a large variety of sensors."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
"The initial setup is pretty easy."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"Instead of integrating with other people, they should expand their interior capabilities."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"I think some of the product's documentation has shortcomings and needs improvement."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"I've encountered a challenge in my functions, particularly in adding and printing."
"The dashboarding definitely needs improvement."
"There seems to be a big jump from the basic scan to the really thorough scan. There is a big jump in the quantity of sensors it uses for certain things. One minute you might get ten and then the next you get 200. There seems to be a big jump between the two at times."
"PRTG Network Monitor should improve the NetFlow dashboard, there is no flexibility, and the NetFlow is not meeting the business needs. Additionally, they are missing part of the configuration management."
"This solution is a good product so far, but I haven't been using it long enough to know how it could be improved."
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AppNeta by Broadcom is ranked 18th in Network Monitoring Software with 17 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. AppNeta by Broadcom is rated 8.6, while PRTG Network Monitor is rated 8.2. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight and NETSCOUT nGeniusONE, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our AppNeta by Broadcom vs. PRTG Network Monitor report.
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