We performed a comparison between BMC TrueSight Operations Management and Nagios Core based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"I believe that the ease of use and UI is great"
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"I like the event management part."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The most valuable feature of Nagios Core is it allows us to develop and add as many plugins as we want."
"Alert calls occur anytime a service goes down or a matrix is difficult and that helps us to quickly restore service and transfer work."
"Nagios Core is very configurable. Whatever you want, you can do it."
"The solution is quite efficient."
"The most valuable feature depends on the project. It's great if you need to check to ensure a service is running 24/7. I can use the full solution for free, and it's flexible. If I need to add a dashboard, I can integrate it with Nagios. Cloud synchronization is wonderful."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"The application performance monitoring feature is valuable."
"The most valuable feature is the performance parameters of the system."
"BMC TrueSight Operations Management could improve the reporting."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution's support service could be better."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The product must provide application or service monitoring features."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"The initial setup process could be easier."
"The dashboard and monitoring features could be improved."
"It would be nice if the company offered a sales or contract manager that was dedicated to our company so that we would have some sort of link to Nagios, and if we had issues or questions, we'd be able to contact them directly."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"The user interface could be more interactive because it is pretty basic."
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BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 49 reviews while Nagios Core is ranked 7th in IT Infrastructure Monitoring with 46 reviews. BMC TrueSight Operations Management is rated 8.2, while Nagios Core is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Nagios Core is most compared with Zabbix, Nagios XI, Icinga, Centreon and OP5 Monitor. See our BMC TrueSight Operations Management vs. Nagios Core report.
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