We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."Camunda's process diagram creation and deployment is very easy."
"It is a scalable product. I would rate the scalability a ten out of ten."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important."
"The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"It has an open BPM"
"We have been able to save costs using this solution compared to the product we used before."
"The reporting is easy and helpful."
"The reporting features are useful."
"CRM solution that performs well. It's multifeatured, so you can use it for different activities such as managing opportunities, managing revenue, reviewing leads, etc."
"The solution can scale massively. I've been quite impressed."
"It is a good platform that shows consolidation of information for our customer base."
"Salesforce Sales Cloud is a stable solution."
"When it comes to the lead management process, we track and evaluate the different stages and the challenges in each stage. It's so that the entire team has visibility of what's going on with each individual lead."
"The automation of Salesforce Sales Cloud makes the process very easier to focus on leads and converts them automatically to accounts, contacts, and opportunities."
"The GUI needs to be improved, with more configuration options."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."
"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."
"If they could build some scripts or some configuration to get it up and running in a Docker environment, that would be good. I didn't find anything when on Docker, however, maybe they have something and I didn't see it yet."
"Documentation can be improved."
"I'm from the .NET world and I would like to use it, rather than Java."
"I would like to see the forms engine available in the open-source version of this solution."
"Sales Cloud could improve in areas such as AI integration, particularly for templates."
"As a cloud solution with web browser, it's different than my classical way of thinking. It's modern, but for older people, maybe it's not that understandable. It could be more user-friendly, maybe with an option to switch between interfaces."
"Salesforce Sales Cloud could improve by allowing some customization of the processes with coding to avoid the problem of memory. When we use only flows in the process, which can become large flows, they are more complicated to debug and also for maintenance. It's better to invoke some Apex classes to make the process better."
"I think the user experience could be improved. I would like the user interface to be a bit more user-friendly and modern."
"It would be nice if they had an ERP offering or a firm strategic partnership with a best-in-class ERP. So rather than say they're just ERP agnostic, you would pick whichever ERP you want, which is very generic. I think it would have a lot of merit if they partnered strategically with a best-in-class trusted ERP platform or acquired an ERP platform."
"It is a bit pricey."
"Salesforce Sales Cloud needs a more user-friendly interface."
"It does not include a professional accounting system, it is operations and it is CRM. It is not capable of accounting things."
Camunda is ranked 2nd in Business Process Design with 71 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 100 reviews. Camunda is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Siebel CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
