We performed a comparison between Carbonite Server and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable."
"It does not slow down your computer or use a lot of resources as it works."
"The efficiency and convenience are excellent."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"Easy verification of things is the most valuable feature."
"The most important features are the simplicity of recovery and the wider capabilities and feature sets than VMware SRM has."
"The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center."
"I prefer Zerto because it's a little more automated. VMware has more requirements... It's a little more click-and-go versus click-and-monitor..."
"RPO time for the copied-off VMs appears to be quite short."
"The ease of use and simplicity in moving things without having to do a cross-v set of V-motions has been most valuable. It saves time and effort and it eliminates mistakes."
"It reduced the backup recovery time of our main backup solution by several hours. It's reduced our time because before we have to build a system and restore the data, we install the application and restore the data that took us at least a good 24 hours to do that. And now it's really minutes for us to recover our backup solution."
"I give Zerto's stability a nine out of ten."
"Zerto gives us peace of mind knowing that if we were attacked by ransomware, we would be able to recover data from the time before the ransomware to get us back to being fully functional."
"In the next release I would like to see an improvement in the auto failover option."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"One thing I would like to see, and I know that this is on their roadmap, is the ability to use long-term storage in the cloud, like in Azure or AWS, making that even more seamless. Whether it's stored in glacier or on-prem, being able to retrieve that data in a quick manner would be helpful. They're just not there yet."
"They had a bug recently that has come up and caused some issues. They currently have a bug in their production versions that prevents their product from functioning in some scenarios, and we have hit a few of those scenarios."
"Improvements in Zerto's user interface and the addition of advanced features such as artificial intelligence or machine learning for predicting ransomware attacks and workload requirements would be beneficial."
"Zerto's effect on our RPO can be improved."
"It would be nice if we were able to purchase single licenses for Zerto. As it is now, scaling requires that we purchase a multi-pack."
"There are a lot of features that it has that we don't use since we are on prem."
"From the relationship standpoint, we have never had a local rep in South Bend, Indiana. It has always been somebody in Boston, and there is not a lot of communication. That is one of the big things. We would like help driving the business and talking to our sales people as well as more involvement from them. We could really utilize it more, drawing more customers in, but we need help with that."
"An integrated encryption would allow for faster initial install and connection to the remote cloud site."
Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Carbonite Server is rated 8.2, while Zerto is rated 9.0. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Carbonite Server is most compared with Veeam Backup & Replication, Oracle Data Guard, Azure Backup, Commvault Cloud and Veeam Backup for Microsoft 365, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Veritas NetBackup. See our Carbonite Server vs. Zerto report.
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