We performed a comparison between Cynet and Cisco Secure Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Cisco Secure Endpoint stands out for its threat-hunting capabilities, sandboxing, and swift response to attacks. Users also praised the solution's seamless integration with Talos for continuous protection. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. Cisco Secure Endpoint could benefit from providing more scenario-based information and a simpler, more customizable main dashboard. Integration with artificial intelligence and IoT is another area for improvement.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. Users said Cisco support is efficient and responsive, and customers also found it easy to find answers in the documentation without help. Some users recommend enhancing training programs and streamlining management consoles to further enhance the level of support provided.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Users generally found Cisco Secure Endpoint easy to set up, but some users reported challenges related to agent behavior and configuration. The initial installation involves downloading an agent and installing it on endpoints, and the total deployment time ranged from a week to several months.
Pricing: Customers generally think Cynet is affordable and a good value for its features. Cisco Secure Endpoint's pricing is seen as fair and reasonable. Some users requested additional discounts, particularly for educational purposes.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Cisco Secure Endpoint offers cost savings and the potential to earn money by extending services.
Comparison Results: Our users prefer Cynet over Cisco Secure Endpoint. Cynet offers a tailored experience, regular automatic updates, and a user-friendly dashboard equipped with advanced protection capabilities. Users say Cynet is a comprehensive and cost-effective solution that's priced well for its range of functionalities.
"The product detects and blocks threats and is more proactive than firewalls."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Impressive detection capabilities"
"It is stable and scalable."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The best feature that we found most valuable, is actually the security product for the endpoint, formerly known as AMP. It has behavioral analytics, so you can be more proactive toward zero-day threats. I found that quite good."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"The product's initial setup phase was very simple."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"Its ability to revert back from a previous state is quite notable. This feature is particularly valuable because, for maintaining integrity, it can inspect the socket for any firewall modifications. In practice, it allows us to return to a previous configuration when everything was functioning correctly."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
"The level of automation is very good because the majority of the time, it blocks the attacks without requiring anything from our side. The technicians don't have to do anything. They are just alerted about what happened. So, the user intelligence works quite well."
"A reliable security system that automatically quarantines anything suspicious."
"We are very satisfied with the level of performance we get."
"Cynet is light and transparent when downloaded. The product's data aggregation is also valuable since you can see everything you need on a page."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The only minor concern is occasional interference with desired programs."
"The solution is not stable."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR can be improved by providing more detailed reporting."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"Cisco is good in terms of threat intelligence plus machine learning-based solutions, but we feel Cisco is lagging behind in using artificial intelligence in its systems."
"The initial setup of Cisco Secure Endpoint is complex."
"Integration and dashboard are areas with certain shortcomings in Cisco Secure Endpoint."
"The reporting and analytics areas of the solution need to be improved."
"The technical support is very slow."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"The user interface is dull."
"In future releases, I would like to see cloud security aspects included."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"There could be more customization options and detailed information provided in the reports."
"Most of their times are in Greenwich Mean Time. I would like to see more local time zones."
"I'd like to see more data loss prevention within the product."
"Management of the console could be simplified and made more user-friendly because right now it's not very easy to use."
"Increased application for SOAR abilities across interconnected devices would be a welcome improvement."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 45 reviews while Cynet is ranked 16th in Endpoint Protection Platform (EPP) with 35 reviews. Cisco Secure Endpoint is rated 8.6, while Cynet is rated 8.8. The top reviewer of Cisco Secure Endpoint writes "Makes it possible to see a threat once and block it across all endpoints and your entire security platform". On the other hand, the top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and SentinelOne Singularity Complete, whereas Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Check Point Harmony Endpoint. See our Cisco Secure Endpoint vs. Cynet report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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