We performed a comparison between CrowdStrike Falcon and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Ability to get forensics details and also memory exfiltration."
"The solution was relatively easy to deploy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"The scalability is good."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"The automatic alert feature is the most important feature of the solution."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"We have seen a reduction to the performance hit to our operating systems."
"The EDR and XDR features have been most valuable."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The product's initial setup phase has very simple steps."
"The tool's tech support is helpful and efficient. It also has an active community."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"I rate the technical support a ten out of ten."
"Cannot be used on mobile devices with a secure connection."
"We find the solution to be a bit expensive."
"The support needs improvement."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"As the company has grown, the technical support has felt less personal."
"The performance could be better."
"We can't do scanning audits or device blocking or application control."
"The pricing structure should allow for some flexibility."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"Technical support could be better than what is currently offered."
"The management of the solution could improve."
"In a future release, I would like to see more integrations for data breaches and security features."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The solution's integration with other tools is slow."
"Jamf Protect needs to improve its pricing."
"The product's price is an area of concern where improvements are required."
"The solution’s stability could be improved."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 106 reviews while Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews. CrowdStrike Falcon is rated 8.8, while Jamf Protect is rated 9.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Jamf Protect is most compared with Microsoft Defender for Endpoint, Microsoft Defender for Business, Cortex XDR by Palo Alto Networks, VMware Carbon Black Endpoint and BigFix. See our CrowdStrike Falcon vs. Jamf Protect report.
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