We performed a comparison between Cortex XDR by Palo Alto Networks and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"This is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product detects and blocks threats and is more proactive than firewalls."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet is very user-friendly for customers."
"The solution was relatively easy to deploy."
"The most valuable for us is the correlation feature."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"It integrates well into the environment."
"If there are multiple alerts, the app will automatically create and rate an event instead of going through each one."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"Cortex XDR by Palo Alto Networks should be a stable solution."
"The information the dashboard provides is very clear."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"I rate the technical support a ten out of ten."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The product's initial setup phase has very simple steps."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"The tool's tech support is helpful and efficient. It also has an active community."
"FortiEDR can be improved by providing more detailed reporting."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The SIEM could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution is not user-friendly."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."
"The playbooks could be improved to include more functionalities or actions."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"I would like to see some additional features related to email protection included."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"Impact on system performance is horrible, adding a lot of delays for users."
"Beginners need initial training."
"Jamf Protect needs to improve its pricing."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution’s stability could be improved."
"The solution's integration with other tools is slow."
"The product's price is an area of concern where improvements are required."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Jamf Protect is ranked 32nd in Endpoint Protection Platform (EPP) with 8 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Jamf Protect is rated 9.4. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, Symantec Endpoint Security and Trellix Endpoint Security, whereas Jamf Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business, VMware Carbon Black Endpoint and BigFix. See our Cortex XDR by Palo Alto Networks vs. Jamf Protect report.
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