We performed a comparison between Trend Micro Apex One and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. CrowdStrike Falcon stands out for its machine-learning capabilities, optimal resource utilization, and precise threat detection. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Reviews of CrowdStrike's pricing were similarly mixed. Some find it costly and think the price should be lowered to make it more competitive.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer Trend Micro Apex One over CrowdStrike Falcon. Apex One also stands out for its centralized reporting and threat intelligence network. User reviews indicate that Apex One is favored due to its easy setup, responsive support, and comprehensive feature set.
"The stability is very good."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The most valuable feature is the analysis, because of the beta structure."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Ability to get forensics details and also memory exfiltration."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
"The most valuable features of CrowdStrike Falcon include Falcon Fusion workflows and endpoint detection capabilities."
"We haven't had any infections or down time."
"Falcon's best feature is its detection and blocking of threats."
"The features we showcase to potential customers are prevention, malware protection, zero-day protection, and application scripting. Vulnerability assessment is another valuable feature."
"Easy to use, intelligent, and stable threat detection software."
"Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that."
"The most valuable features are the complete IPS and IDS."
"The initial setup is very easy."
"The most valuable feature is the vulnerability attack and detection since it enables swift action."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"I have opened three tickets with the technical support and they were responsive and asked me to send them my logs."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"The end user perspective is very good because the solution isn't complex to learn and support is readily available."
"The solution is very simple to use and easy to deploy."
"It is very stable. It also has good security capabilities. It is a strong security product for endpoint protection."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The solution should address emerging threats like SQL injection."
"FortiEDR can be improved by providing more detailed reporting."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The solution is not stable."
"The support needs improvement."
"Basically, they don't cover legacy OS or applications. That's the only issue we're concerned about"
"They respond quickly on the weekdays, but the weekend response times are slower."
"The management reporting functionality needs to be improved."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"In the future release of CrowdStrike Falcon, they should add a sandbox feature."
"The product could be more accurate in terms of performance."
"Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."
"There is room for improvement in the behavior filtering and control of Trend Micro."
"The integration could improve in this solution."
"The performance could always be improved."
"While the single console offers partial end-to-end visibility into our IT security environment, we leverage additional solutions to achieve comprehensive coverage, so this area can be improved by Apex One."
"We have found that this product is a bit heavy on the endpoints."
"It would be great it can support endpoint encryption."
"Trend Micro Apex One could improve by making the user interface more user-friendly."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 106 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. CrowdStrike Falcon is rated 8.8, while Trend Micro Apex One is rated 8.2. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and Trend Vision One. See our CrowdStrike Falcon vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.