We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"Fortinet is very user-friendly for customers."
"The setup is pretty simple."
"The product's initial setup phase is very easy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The price is low and quite competitive with others."
"Using the product as a service on the cloud has helped reduced employee workloads."
"The solution is very simple to use and easy to deploy."
"One of the advantages for me is that it is very easy to use."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive."
"The solution can scale."
"It has the ability to share, which is not available in other products."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"The scalability works well."
"The configuration is easy."
"The most useful feature is endpoint security."
"The most valuable features are the DLP and anti-virus functionality."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The SIEM could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"Detections could be improved."
"Cannot be used on mobile devices with a secure connection."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The performance could always be improved."
"I think the one place where we like where they lacking is in a unified style dashboard."
"There is a need for enhancement in certain reporting formats."
"They need to integrate the DLP with the EDR."
"I would like to see better reporting."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"Sometimes it will not communicate with the server, and we need to manually restart items."
"Sometimes HTTPS sites are not blocked properly."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"The solution’s technical support is not very good and could be improved."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"There is room for improvement to make it better for customers."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 39 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Vision One, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint, HP Wolf Security and Cortex XDR by Palo Alto Networks. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.