We performed a comparison between Trend Micro Apex One and Trend Micro Deep Security based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Trend Micro Apex One appears to be the superior solution. Any issues they are currently facing, they feel, will likely resolve with future updates. However, our reviewers found Trend Micro Deep Security to be expensive and difficult to deploy, and weren’t satisfied with the level of support.
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet is very user-friendly for customers."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Apex One offers a lot of bang for your buck. It includes an antivirus solution, DLP, app control, and all the other features found in endpoint protection solutions like Microsoft Defender. Many other solutions require additional licenses for different operating systems, but Trend Micro software bundles everything."
"We have found the reports to be most valuable."
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"When comparing to other products the console is much more user-friendly, and it's easy to implement."
"No down time in terms of the backend having to be updated because it's on cloud."
"I am impressed with the product's antivirus and malware application control."
"The scalability is perfect."
"We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
"The most valuable features are web security, email filtering, and content filtering."
"The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it."
"It helps with virtual patching and IDS fetching."
"Automated virtual patching is a good feature."
"For day-to-day efficiency, it provides a good dashboard, so our team can be active 24/7 instead of doing a lot of manual stuff. We just look at the dashboard, and it's all done."
"We find that their technical support team is always accessible and willing to assist."
"It serves its purpose and works well."
"This product offers good protection against many types of malware."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I haven't seen the use of AI in the solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"It is weak in terms of intelligence. By implementing Trend Micro Apex One, I wanted to see real-life scenarios. I deployed it on 50 clients to check if I could do lateral moments and zero-day exploits. I wanted to check how the zero-day protection works with Trend Micro. It fails with most of them because it is signature-based. They are not looking at the MITRE ATT&CK framework, so with zero-day attacks, it mostly fails."
"The Apex One endpoint sensor has room for improvement."
"The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."
"The support is slow and has room for improvement."
"The reports are not eye-catching from the customer's point of view, which is something that should be improved."
"The alert, or warning function, needs to be improved."
"We have found that this product is a bit heavy on the endpoints."
"Lacking features, not yet fully mature."
"What this product lacks at this stage is the ability to have automated workbooks to do the response. At this stage, the response is more manual, and it is not automated. If there is a response functionality in Deep Security, similar to what we have in EDR these days, to automatically respond to some of the threats, it would be cool. So, we'd like to have an automated response. There should be a response functionality."
"Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver."
"There is room for improvement with Trend Micro Deep Security, as there are instances where installations may need to be redone. There seem to be glitches when working with older Windows servers, such as those from 2003 or 2005, requiring us to uninstall and reinstall the product to resolve the issue."
"Their automation needs improvement."
"When implementing this solution, sometimes we have challenges with SQL migration."
"The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."
"We are not very happy with Trend Micro Deep Security since it is not able to detect many viruses and bugs."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 80 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Deep Security is rated 8.6. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Trend Micro Apex One is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Trend Micro Smart Protection and Trend Vision One, whereas Trend Micro Deep Security is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.