We performed a comparison between eG Enterprise and Grafana based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The GUI is nicer than all the other graphical interfaces out there."
"eG Enterprise has a single pane of glass for observability and monitoring."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"User session details"
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Enormous capability to monitor Citrix environments."
"The most valuable thing was that it had a good visualization tool."
"It is a stable solution."
"Provides good dashboard visualization."
"The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
"It is a stable, reliable product."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"The integration between Loki and Tempo is valuable."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"The UI looks a little dated and could do with a refresh."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"Back-end configuration is not easy to implement."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Needs to improve the networking monitor capabilities."
"The service dashboard is very hard and needs improvement."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"It would be helpful if they simplified the data source."
"Multiple dashboards combined into one dashboard has slowed things down for us."
"I would like the ability to download my results into any format in order to share the information with my clients."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"Grafana doesn't provide anything for reporting."
eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 20 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews. eG Enterprise is rated 8.2, while Grafana is rated 8.0. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". eG Enterprise is most compared with ControlUp, Zabbix, Dynatrace, AppDynamics and PRTG Network Monitor, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry and Dynatrace. See our Grafana vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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