We performed a comparison between eG Enterprise and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Single pane of glass to review status of the full environment."
"User session details"
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The product is simple to use."
"The GUI is nicer than all the other graphical interfaces out there."
"Its ability to monitor failures and to restart a Windows service when it fails."
"It gives me a live view of the traffic on the WAN."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"The alerting is the most valuable feature. I also like the iPhone app. I get alerts in an email on the iPhone app."
"Ease of set-up – it is quick and easy to add a probe and start collecting data from a device."
"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."
"Technical support is helpful."
"The authentication links into our standard Active Directory authentication, which is very good."
"I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation."
"The Wi-Fi side needs improvement."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Dashboards are difficult to create, and not so useful."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The technical support could respond a little bit quicker."
"The automation should be improved."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"The database needs improvement."
"Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down."
"In a very few cases, customers want more detailed reports, which we cannot meet."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"We have had a few issues with the web elements, as far as the dashboard. With the dashboard, it has to be manually refreshed. Occasionally, we reboot the server, or at least web services, due to the web aspect."
eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 21 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. eG Enterprise is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and SolarWinds NPM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our PRTG Network Monitor vs. eG Enterprise report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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