We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The price is low and quite competitive with others."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The stability is very good."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The most valuable feature is the analysis, because of the beta structure."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"This is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Installing and integrating ESET Endpoint Antivirus was easy. It prevents worms, malware, and Trojans."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms."
"The product is quite affordable."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"The most valuable feature of this solution is the management."
"The overall security capability of the product is pretty reliable."
"ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
"The administration is its most valuable feature as I can see all versions in one place."
"The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options."
"The firewall, IPS and device control are useful at protecting the environment."
"The solution, especially in older versions, is quite stable."
"The solutions' main features are patch management and security."
"It is a stable product."
"Can detect and prevent attacks that are exploring common software vulnerabilities."
"It is very easy to use and keeps us secure."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"The solution should address emerging threats like SQL injection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Cannot be used on mobile devices with a secure connection."
"We find the solution to be a bit expensive."
"The only minor concern is occasional interference with desired programs."
"The solution is not stable."
"It would be nice to have more features in vulnerability scanning, which I believe will happen eventually."
"I've had a few other instances where the program stops running, and then you have to restore and reset it."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"The solution’s console management and scalability should be improved."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"The solution lacks the automation I need."
"ESET should consider giving it application control."
"Is not a full anti-ransomware solution."
"The Symantec Endpoint Manager is very difficult to use and extremely old."
"Difficult to set up on older systems."
"I would like to see fileless attack protection."
"Need to improved orchestration for broken clients fixes."
"The detection and response can always be improved."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"This solution needs better compatibility with services and applications."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.