We performed a comparison between ESET Endpoint Security and SentinelOne based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions received very positive reviews from users. SentinelOne wins out because of users’ reports of high ROI and advanced customer support.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Ability to get forensics details and also memory exfiltration."
"The stability is very good."
"The solution was relatively easy to deploy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I get alerts when scripts are detected in the environment."
"The features seem to be alright."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"It is absolutely invisible once running."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"It can scale as well."
"The solution's features and pricing are pretty good."
"The tool's most valuable feature is EDR."
"For me, the most valuable feature is the Deep Visibility. It gives you the ability to search all actions that were taken on a specific machine, like writing register keys, executing software, opening, reading, and writing files. All that stuff is available from the SentinelOne console. I'm able to see which software is permanent on a machine, and how that happened, whether by registry keys or writing it to a special folder on the machine."
"The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features."
"The protection SentinelOne Singularity Complete provides to our endpoint devices in terms of cybersecurity is valuable."
"The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."
"The protection and management provided by SentinelOne is good."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"It uses AI technology so it can find known and unknown threats. It is stable and provides one of the best technical support."
"The only minor concern is occasional interference with desired programs."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We find the solution to be a bit expensive."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The SIEM could be improved."
"I haven't seen the use of AI in the solution."
"Everything has some kind of room for improvement."
"In terms of what is lacking in ESET, it really would need more features for the users when they are working outside of the corporate network."
"The feature is somewhat lacking in security protection."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos."
"The tool needs to explore security possibilities to secure iOS and Mac devices."
"Dual management for the customer, who needs to access the local on-premise console from a remote cloud-based console."
"They should have better support for different languages and auto-upgrading."
"The new versions only support no operative systems in Mac and do not support operative systems."
"The setup process could be improved."
"I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better."
"There should be more integration models with different security operations tools or soft tools."
"The endpoint firewall capability is fairly primitive and basic."
"SentinelOne Singularity Complete should focus on analytical data. Backend aggregation can make things faster in the front end."
"We have had cases where Singularity Complete has caused applications to malfunction."
"Something we are looking forward to is the ability of the SentinelOne backend to ingest data from other sources. Now that they are moving to the Singularity data lake, we are looking forward to being able to query data that is not just collected by SentinelOne endpoint agents. We are looking forward to being able to query against all data that we are ingesting into that backend."
"There is room for improvement with the management interface. It could be more user friendly."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
More SentinelOne Singularity Complete Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 99 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 179 reviews. ESET Endpoint Protection Platform is rated 8.2, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, Check Point Harmony Endpoint and Fortinet FortiClient, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, ThreatLocker Protect and Cynet. See our ESET Endpoint Protection Platform vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Anti-Malware Tools vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.