We performed a comparison between ESET Endpoint Security and Trellix Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Trellix Endpoint Security is highly valued for its easy administration options and reliability. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviews suggest that Trellix could reduce resource consumption and improve user-friendliness.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users have found the support for Trellix Endpoint Security helpful and reliable, while others have encountered ineffective assistance and communication problems.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. The setup process for Trellix Endpoint Security varies in difficulty, depending on the user's experience with McAfee and general technical expertise.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. Some find Trellix’s price reasonable and competitive, while others believe it could be lowered.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Trellix Endpoint Security provides significant time savings.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The setup is pretty simple."
"The product's initial setup phase is very easy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"NGAV and EDR features are outstanding."
"The stability is very good."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Technical support has been very good. They are helpful and responsive."
"Primarily used to protect computers from viruses and ransomware."
"The product does not slow down the machine."
"Advanced level endpoint firewall, which helps to block unwanted and malicious traffic."
"The solution has very useful MDM features."
"This solution does not slow down your systems. It is very light."
"All of our devices are integrated with the solution."
"The administration is its most valuable feature as I can see all versions in one place."
"The most valuable feature is ease of use."
"It has been protecting us for many years, and we hope it will continue to do so for many years to come."
"Automatic user recovery prior to Windows booting up."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"The solution includes a good combination of features for both signature and signature-less."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"It has improved my organization because it helps with visibility, in terms of security. We can see the actual attack and can contain it. The antivirus can detect that."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The dashboard isn't easy to access and manage."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The SIEM could be improved."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Detections could be improved."
"ZTNA can improve latency."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"It would be useful if they could automate the deployment more."
"iOS compatibility for mobile security and parental control."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"I would like them to use AI features to do preventative virus protection."
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"When users renew licenses, they should offer a discount."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"We’re facing remote installation issues sometimes:"
"Some agents become old and then they don't communicate well any longer."
"There are times the solution has some additional software added that is not fully integrated properly, such as Exchange Group Sheild. It is quite old and is not fully integrated properly and could be improved."
"Users can just install software into their computers. We need some sort of application control system that, if there are any pieces of software that are not whitelisted, then the solution could flag it or maybe alert the administers. That would be very helpful."
"The solution needs to offer better local technical support."
"The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format."
"The solution's technical support should be improved since we faced a lot of issues with the support. There were some delays in responses from the technical support."
"Signatures to protect against new attacks."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 94 reviews. ESET Endpoint Protection Platform is rated 8.2, while Trellix Endpoint Security is rated 8.0. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our ESET Endpoint Protection Platform vs. Trellix Endpoint Security report.
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