We performed a comparison between Jamf Pro and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The many policies available in Microsoft Intune for managing our devices are valuable."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"Maturity makes it a stable product."
"The design of the GUI, as compared to other solutions, really makes a difference."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"The ability to put a device into a lost mode state that will report locations as it checks in has allowed us to retrieve so many lost devices."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"Patch management and associated policies help us manage and update our fleet's software."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"The patch manager is good, and it's easy to use."
"The solution's stability is better than the other solutions in the market."
"All of Desktop Central's features are valuable, especially its simplicity."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"We use the product to know about our assets and manage remote support."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The initial setup process is good."
"We can scale the product."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"There are items that require improvements. One is the controls from iOS."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"It needs certificate provisioning for S/MIME purposes."
"Microsoft Intune fails a lot when it comes to device compliance."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Currently, you need to scroll through pages and pages of icons (we have many icons that have been uploaded), and it can be tedious."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"There are known issues with the mobile configs that need to be fixed."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"I would like to see Jamf add more training tutorials and documentation."
"I can only say that I would love to see a more customizable dashboard."
"The solution needs cheaper training."
"The solution only makes sense if you have a lot of macOS products in your company."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"The product's remote access manager needs improvement."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
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Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 60 reviews. Jamf Pro is rated 9.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Jamf Pro is most compared with VMware Workspace ONE, SOTI MobiControl, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, SOTI MobiControl and BigFix. See our Jamf Pro vs. ManageEngine Endpoint Central report.
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