Microsoft Entra ID (Azure AD) and Okta are leading IAM solutions with different strengths. Entra ID is praised for its seamless integration with Microsoft products like Office 365 and Azure, focusing on Active Directory integration, user lifecycle management and conditional access. Entra ID's customizable options and reliable performance are highly valued. Okta is platform-agnostic, streamlining access management processes, praised for its user-friendly interface, competitive pricing and exceptional customer service.
The summary above is based on 141 interviews we conducted recently with Okta Workforce Identity and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"It's an easy product to maintain."
"Overall, I think the support and the pictorial format of this web portal are very good."
"The single sign-on of the solution is the most valuable aspect."
"Active Directory itself is the best feature it has. It also gives us a single pane of glass for managing user access."
"The scalability of the product is decent."
"The most valuable feature of Microsoft Entra ID is its security options, where we can provide highly effective security for user accounts during authentication."
"The performance is good."
"Azure Active Directory's single sign-on feature has been helpful because users don't need to authenticate again and again each time they access it. Users only need to sign in the first time, and Azure handles everything. We haven't experienced any errors or security-related issues in the past four years. Many people use our protection servers from outside, requiring multi-factor authentication. Each authentication is logged precisely."
"The solution can scale very well."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"The product requires very little maintenance."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"Stability-wise, I rate the solution a ten out of ten."
"A couple of years ago, I experienced some difficulty in implementing the solutions, the services of Azure AD. In one instance, I was not able to configure Azure AD for a registration. This was two or three years ago. However, currently, the documentation is very clear and there are no loopholes or anything that could hinder even a simple IT administrator to implement these services."
"Its price should be improved. It is very expensive for Turkish people."
"My only pain point in this solution is creating group membership for devices."
"They have had a few outages, so stability is a little bit of an issue. It is global. That is the thing. I know some of the other competitors are regionalized ID platforms, but Entra ID is global, so when something goes wrong, it is a problem because it underpins everything, whether you are logging in to M365 or you have single sign-on to Azure, Autopilot, Intune, Exchange mailbox or another application. If there is a problem with Entra ID, all of that falls apart, so its great strength and weakness is the global single tenant for it. Stability is a key area for me. Otherwise, it is generally pretty good."
"We would like to see more system updates."
"An area where there is room for improvement is the ease of use of the dashboards."
"In terms of stability, sometimes the more applications you integrate, the more it becomes a little bit unstable."
"I haven't had any issues with the product."
"It only facilitates provisioning and not de-provisioning."
"In some setup cases, there are issues with attributes not going in properly."
"The solution can be quite expensive."
"The product does not offer enough integration capabilities."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"The solution is very expensive."
"RESTful Web Service calls and their response seem a bit slow."
Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 58 reviews. Microsoft Entra ID is rated 8.6, while Okta Workforce Identity is rated 8.4. The top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Yubico YubiKey, whereas Okta Workforce Identity is most compared with Google Cloud Identity, SailPoint IdentityIQ, Saviynt, Auth0 and IBM Security Verify Access. See our Microsoft Entra ID vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Access Management vendors.
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