We performed a comparison between PRTG Network Monitor and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other software"
"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."
"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."
"Stable solution for monitoring networks and bandwidth, with multiple functions and features such as NetFlow Collector, graphical monitoring, etc."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"The product is easy to use and the web interface is fantastic."
"The authentication overall - including to the VPN and LAN - is excellent."
"ThousandEyes gives companies better visibility."
"The most valuable features are integration and ease of use."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The company provides excellent service."
"The solution is very easy to use."
"The installation process is not hard at all."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The Wi-Fi side needs improvement."
"I would like the ability to monitor Cisco IRS devices."
"When it comes to third-party integration, one of the things we were looking at was putting some sensors onto our firewall, for instance. If there were a little bit more documentation and some step-by-step guides around that, that would be useful for us."
"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
"The solution could be better and faster when it comes to performance."
"We would like to monitor certain aspects of the user experience. We should be able to analyze the cause of end user experience, bad or good, so we can do some research and development on our own."
"Other monitoring tools that I have used are easier to use."
"PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI."
"There is room for improvement in terms of customization and user-friendliness."
"The tool does not provide features for application-level monitoring."
"It's an expensive solution."
"Presently, it lacks the ability to integrate with other Cisco products."
"ThousandEyes could improve the dashboards by adding more features."
"It might be practical to extend monitoring capabilities to include network devices"
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It would be nice if the solution covered other areas like server monitoring."
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. PRTG Network Monitor is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our PRTG Network Monitor vs. ThousandEyes report.
See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.
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