"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"The user interface is good. Managing and monitoring tools are also good."
"The most valuable feature is to be able to power up a device and wipe the data remotely."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"It has all of the features that we need to use and that we want to use."
"The solution has very good documentation."
"The most valuable feature depends on the use case of the clients. However, one feature I like is the Kiosk Mode. In the Kiosk Mode in most cases, the clients only can make available one application developed by the solution and permit the employee or the final client to use only this one application for interaction. This provides a security control layer limiting only one application functionally."
"The product has fully automated features that help people do tasks easily."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"The feature that we find most valuable is the corporate email pushing."
"It is a stable solution. I would rate the stability a ten out of ten."
"We can impose cybersecurity requirements."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"It would be nice to have more flexibility regarding deployment."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"Having better, real-time support would be an improvement over having to send an email."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"Sometimes, we have challenges with remote patching and remote version upgrades."
"I tried to use the tool on an encrypted disk, but it was inconvenient."
"The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality."
"I would like to see some integration with native Microsoft products such as Anti-value."
"They could provide DLP integration for applications and specific user account security."
"It's not accurate enough when it comes to sending items to end-users."
"The mobile device repository is somewhat difficult to manage with a large user base."
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Symantec Endpoint Protection Mobile is ranked 5th in Mobile Threat Defense with 7 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. Symantec Endpoint Protection Mobile is rated 7.2, while VMware Workspace ONE is rated 8.2. The top reviewer of Symantec Endpoint Protection Mobile writes "An easy-to-deploy solution for mobile devices that has high stability and scalability". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Symantec Endpoint Protection Mobile is most compared with Prisma Access by Palo Alto Networks, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.
We monitor all Mobile Threat Defense reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
