Network Engineer & Security Specialist at a tech services company with 51-200 employees
Real User
A user-friendly solution with useful application control, IPS, and sandboxing features
Pros and Cons
  • "Application control, IPS, and sandboxing towards the cloud are the most valuable features. It is a very user-friendly product with a very easy-to-use interface."
  • "Its stability can be better. Their technical response from the support side can also be better."

What is our primary use case?

It protects from any unwanted traffic or any kind of attack toward your LAN. It just minimizes the risk. It does not completely eradicate the risk.

We have the latest version of this solution.

What is most valuable?

Application control, IPS, and sandboxing towards the cloud are the most valuable features. It is a very user-friendly product with a very easy-to-use interface.

What needs improvement?

Its stability can be better. Their technical response from the support side can also be better.

For how long have I used the solution?

I have been using this solution for a couple of years.

Buyer's Guide
Palo Alto Networks NG Firewalls
May 2024
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,127 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable, but its stability can be better.

What do I think about the scalability of the solution?

If you got the product for 100 users and the company has grown to 500 people, this product will not be scalable. You will need another hardware that has more resources.

How are customer service and support?

Their technical support is very good, but their technical response can be better. You might face some difficulties due to COVID, but they have been very good most of the time. It also depends on the region from where you are calling.

How was the initial setup?

It is very much straightforward. It is a friendly product, but one should have basic knowledge of networking and security.

The deployment duration and the number of people required vary based on the requirements. A security product doesn't work in a way where you just install it, and it starts functioning. You need to keep improvising and updating it. It is an ongoing process for all security products.

What's my experience with pricing, setup cost, and licensing?

You pay based on the kind of license you require, but comparatively, it is not very expensive.

What other advice do I have?

I would recommend this solution to others. If you have internet, you should definitely have a firewall in your network. When you're exposed to the internet, you're exposed to risks. You definitely need a next-generation firewall in corporate networks.

I would rate Palo Alto Networks NG Firewalls an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cloud Security Engineer at a tech services company with 1,001-5,000 employees
Real User
A very reliable, scalable, and solid product with very good support
Pros and Cons
  • "URL filtering and WildFire features are most valuable. It is very user-friendly. It is a very solid product, and it definitely works."
  • "In the cloud, the HA could be a lot better. Its price could also be better. It is very expensive."

What is our primary use case?

We've put it in hospitals and very large private and government businesses. We have its latest version.

What is most valuable?

URL filtering and WildFire features are most valuable. It is very user-friendly. 

It is a very solid product, and it definitely works.

What needs improvement?

In the cloud, the HA could be a lot better. 

Its price could also be better. It is very expensive.

For how long have I used the solution?

I have been using this solution for about seven years.

What do I think about the stability of the solution?

It is very reliable.

What do I think about the scalability of the solution?

Its scalability is very good. We have hundreds of customers.

How are customer service and technical support?

Their support is very good.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is very expensive. You pay for a year.

What other advice do I have?

I would rate Palo Alto Networks NG Firewalls a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Palo Alto Networks NG Firewalls
May 2024
Learn what your peers think about Palo Alto Networks NG Firewalls. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,127 professionals have used our research since 2012.
Sr. Security and Enterprise Architect at a security firm with 11-50 employees
Real User
Easy to troubleshoot and monitor traffic
Pros and Cons
  • "The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic."
  • "In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar."

What is our primary use case?

My primary use cases for this solution have been the firewall, file analysis, and remote-access VPN. 

What is most valuable?

The graphical interface is easy to troubleshoot because it has a drill-down sequence. It is easy to monitor traffic. 

What needs improvement?

In Mexico, Palo Alto's discounts are significantly lower than Cisco's. They are also more expensive – about 15% or 20% – than Cisco, but their platforms are very similar.

How are customer service and technical support?

Their tech support is not as available in Mexico as I would like it to be. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1009449 - PeerSpot reviewer
CTO at a tech services company with 11-50 employees
Real User
Overall a good product
Pros and Cons
  • "Comments have some delay, but overall, it's a good product."
  • "We need better affiliations for profiling the user."

What is our primary use case?

I'm using many solutions. I'm working as a CTO for a big company here. I work with Palo Alto and Cisco.

How has it helped my organization?

I have to support many vendors. We are a system integrator.

What is most valuable?

Most features in Palo Alto are okay, but we have had some issues like publicity not working. Comments have some delay, but overall, it's a good product.

What needs improvement?

Palo Alto NG firewalls can be improved in support of finance and banking. We need better affiliations for profiling the user. 

The product has some delay in the maintenance. They have to find some solution to make updates quicker.

For how long have I used the solution?

I've been working with firewalls for 20 years. For next-generation firewalls, it's about four or five years.

What other advice do I have?

I would rate this product 8.5/10. It's very good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: May 2024
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Buyer's Guide
Download our free Palo Alto Networks NG Firewalls Report and get advice and tips from experienced pros sharing their opinions.