We performed a comparison between eG Enterprise and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Its ability to monitor failures and to restart a Windows service when it fails."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"eG Enterprise has a single pane of glass for observability and monitoring."
"It gives good insight into inside of what's going on with Exchange."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The product is simple to use."
"It gives me a live view of the traffic on the WAN."
"The solution is very easy to use and the web provides information with ease."
"The most valuable feature is the dashboard interface. It's very clean, it's very simple to use."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"Stability-wise, I rate the solution a ten out of ten."
"The alerting is the most valuable feature. I also like the iPhone app. I get alerts in an email on the iPhone app."
"It's very easy to manage when you've got time to do some work on it: things like adding devices, adding groups, adding sensor clusters, and being able to clone and move stuff around."
"It is easy to use and intuitive, which is really important. It does what it says on the box by giving you a visual of the state of what is going on at any one time."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution needs to enhance the management dashboards."
"The UI looks a little dated and could do with a refresh."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"would like to see improvements in the alarm display console."
"Back-end configuration is not easy to implement."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"Once you start going above 5000 sensors, things do start to get a bit shaky. There are some best practice out there that you will need to adopt and be aware of."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"It probably has this already, but if it had a mobile app that would be helpful. For example, on a day like today when I'm out, if I could just fire it up and see green, green, green, green, green or red, that would be good."
"The database needs improvement."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. eG Enterprise is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and SolarWinds NPM, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our PRTG Network Monitor vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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