IBM MaaS360 vs Microsoft Enterprise Mobility + Security comparison

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51,101 views|35,245 comparisons
92% willing to recommend
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5,412 views|3,924 comparisons
84% willing to recommend
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Executive Summary

We performed a comparison between IBM MaaS360 and Microsoft Enterprise Mobility + Security based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM MaaS360 vs. Microsoft Enterprise Mobility + Security Report (Updated: March 2024).
772,679 professionals have used our research since 2012.
Featured Review
Anonymous User
Dheen Jaabir
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Stable product that's easy to set up compared to other MDM products.""It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints.""Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support.""The solution is stable.""The ability to block and erase remote devices is valuable to us, especially when those devices are lost.""The biggest thing for us is enforcing logins only from devices that are managed by Intune.""The stability is good.""Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."

More Microsoft Intune Pros →

"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product.""We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it.""It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information.""The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package.""Remote enablement feature and access to internal resources on the VPN.""The solution is easy to implement.""It helped us reduce the number of support incidents by limiting users' access to device configurations.""The tool's most valuable features are application, distribution, and security. It helps to block user access."

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"Microsoft Mobility and EMS include Intune for Mobility, which provides mobile device management and mobile application management. With mobile device management, you can control the entire device in an organization.""The solution offers excellent documentation that is easily available online.""The solution is very good at securing files. For example, if I forward a secure document, it's blocked from others, as I can send it with restrictions in relation to who can open it.""Integration between our departments has been the most valuable.""The product is a unified solution and you don't require to purchase tools from different vendors. The system analyzes behavior and activity and takes steps for protection.""A good feature that is present is MAM or Mobile Application Management. We can deploy this feature on the device, which is not managed by the organization. If I apply some security configuration on a personal device, the user would be really disappointed. What we do instead is that we give all access to the applications related to corporate and ask the users to use the application. We secure the application by putting the security features on the applications and not on the users' devices. This way, the users are happy, and we also meet our company's compliance standards. Then, everyone is happy.""The solution is scalable.""The product is centralized and we can use it for security purposes."

More Microsoft Enterprise Mobility + Security Pros →

Cons
"The product needs to upgrade itself when the server is overloaded.""A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications.""There needs to be more support for Mac operating systems.""Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers.""It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect.""The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune.""It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing.""Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."

More Microsoft Intune Cons →

"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC.""The user interface could definitely use some improvement.""The UI has room for improvement.""IBM MaaS360 needs to have stronger points when it comes to the area of BYOD.""The user experience really isn't so good.""Its integration with Microsoft Teams could be better.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""The product needs to improve tech support."

More IBM MaaS360 Cons →

"Technical support could be improved. Sometimes they use a third party that's not so knowledgeable in the product and that can slow down things a bit.""Microsoft's feature management is based on licenses. Microsoft follows ethical licensing and hence do not restrict the use of it.""The auditing and reporting could be updated and upgraded. I would like to see light applications because they consume a lot of the device's memory at present.""The licensing is quite expensive.""Its performance needs enhancement.""Microsoft Enterprise Mobility + Security is expensive.""There are certain shortcomings in the licensing model of the product where improvements are required.""The MDM part of the engine could be better."

More Microsoft Enterprise Mobility + Security Cons →

Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "​It requires zero investment in infrastructure since it is 100% cloud.​"
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • "There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
  • "The solution is expensive."
  • More IBM MaaS360 Pricing and Cost Advice →

  • "I would rate pricing at eight out of ten. It is a bit higher because of the security features that Microsoft provides."
  • "We have to pay 10 dollars per user. I would rate the tool's pricing a six out of ten."
  • "The solution is cost-effective."
  • "The increase in the prices of the product might not be the actual problem, but things become complex with some new plans that were introduced by Microsoft recently."
  • More Microsoft Enterprise Mobility + Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool… more »
    Top Answer:We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the… more »
    Top Answer:IBM MaaS360 is cheaper compared to other alternatives. Others are at least three to six times costlier.
    Top Answer:It is a stable solution...It is a scalable solution.
    Top Answer:The increase in the prices of the product might not be the actual problem, but things become complex with some new plans… more »
    Top Answer:Since Microsoft Enterprise Mobility + Security needs to deal with the competition from VMware and Ivanti, I visited… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Fiberlink MaaS360, MaaS360
    Enterprise Mobility + Security E3, Enterprise Mobility + Security E5, MS Enterprise Mobility + Security
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    IBM MaaS360 is an EMM solution that allows you to configure devices for enterprise access and protect corporate data on smartphones and tablets – all from a single screen. As a robust integrated cloud platform, MaaS360 simplifies mobile device management (MDM) with visibility, rapid deployment, and control that spans across apps, mobile devices, and data. It also secures apps, laptops, smartphones, tablets, wearables, desktops, the Internet of Things (IoT) devices, and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives.

    IBM MaaS360 can help you build a zero-trust strategy with modern device management. Deployment is so fast that in just a few clicks, IT admins can start enrolling devices and quickly manage the entire mobile device lifecycle. They can do everything from enrollment to enterprise integration, support, configuration and management, monitoring and security, analytics, and reporting.

    IBM MaaS360 Features

    IBM MaaS360 has many valuable key features. Some of the most useful ones include:

    • Workforce management: Manage and secure any remote workforce in minutes with rapid deployment.
    • Information security: Support a safer way to access, create, sync, and edit all business documents on mobile devices.
    • Manage security risks: Provide users with seamless data access while remotely managing threats.
    • Secure access: Grant secure access to company resources from any mobile device, without a VPN.
    • Identity management and security: Integrate seamless identity and access management with United Endpoint Management.

    IBM MaaS360 Benefits

    There are many benefits to implementing IBM MaaS360. Some of the biggest advantages the solution offers include:

    • Provision, manage, and protect your devices from a single console.
    • Configure email, contacts, calendar, Wi-Fi, and VPN profiles over-the-air to quickly onboard users.
    • Experience launch day support for the latest mobile operating system releases for iOS, Android, and Windows.
    • Set and enforce security policies with automated compliance actions like requiring a device passcode and blocking a compromised device.
    • Use robust dashboards and reporting to manage both personal and corporate devices.
    • Increases security and compliance enforcement.
    • Easily integrates with your existing infrastructure.
    • Reduces cost of supporting mobile assets.
    • Enhances application and performance management.
    • Contains powerful management and security to address the entire mobility lifecycle.
    • Helps ensure better business continuity.
    • Increases productivity and employee satisfaction.
    • Simple and fast, with an exceptional customer experience.

    Reviews from Real Users

    MaaS360 stands out among its competitors for a number of reasons. Some of these include its mobile device and laptop management, robust security, and complete sync with Active Directory. PeerSpot users take note of the advantages of these features in their reviews:

    Claudia G., a Cybersecurity Consultant at Telefónica, mentions, “My customers value the ability to control all their devices from a central point in IBM MaaS360. I rate IBM MaaS360 a nine out of ten.”

    Okoro A.., a CEO at a ITANDT Solutions Limited notes, “The most valuable features are mobile device management and security (which allows you to quarantine infected devices).”

    Microsoft Enterprise Mobility + Security (EMS) is the only comprehensive solution designed to help manage and protect users, devices, apps, and data in a mobile-first, cloud-first world.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Bancroft, Garuda Indonesia
    Mars, Whole Foods, Land O'Lakes, Dow
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider11%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider33%
    Computer Software Company14%
    Healthcare Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government11%
    Manufacturing Company8%
    Construction Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company8%
    Government8%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business49%
    Midsize Enterprise19%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise51%
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise19%
    Large Enterprise60%
    Buyer's Guide
    IBM MaaS360 vs. Microsoft Enterprise Mobility + Security
    March 2024
    Find out what your peers are saying about IBM MaaS360 vs. Microsoft Enterprise Mobility + Security and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Microsoft Enterprise Mobility + Security is ranked 10th in Enterprise Mobility Management (EMM) with 10 reviews. IBM MaaS360 is rated 7.8, while Microsoft Enterprise Mobility + Security is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Microsoft Enterprise Mobility + Security writes "Seamless integration and easy implementation ". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Microsoft Enterprise Mobility + Security is most compared with Cisco ISE (Identity Services Engine), CyberArk Privileged Access Manager, ManageEngine Endpoint Central and Cisco Meraki Systems Manager (MDM+EMM). See our IBM MaaS360 vs. Microsoft Enterprise Mobility + Security report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.