We performed a comparison between Microsoft Intune and MobileIron UEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Intune has an edge in this comparison. It is a high performing product with a proven ROI. MobileIron does come out on top in the Support category, however.
"The company provides great customer service."
"It's effective in what it is able to achieve and it's easy to use."
"The user interface is user-friendly."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The most important thing for me is the autopilot feature."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The interface is complicated and not very easy to use."
"We would like the initial setup to be simpler."
"UI needs an upgrade, feels very outdated."
"MobileIron UEM could improve the monitoring of devices."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Lacking ability to leverage more iOS device management internally."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
Ivanti Neurons for MDM is ranked 5th in Unified Endpoint Management (UEM) with 5 reviews while Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 165 reviews. Ivanti Neurons for MDM is rated 7.4, while Microsoft Intune is rated 8.0. The top reviewer of Ivanti Neurons for MDM writes "Feature-rich, easy to use, and has responsive technical support". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Jamf Pro, Ivanti Avalanche, IBM MaaS360 and ManageEngine Endpoint Central, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl. See our Ivanti Neurons for MDM vs. Microsoft Intune report.
See our list of best Unified Endpoint Management (UEM) vendors.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hello Lahcen, I am posting this comment on behalf of one of our site users who is the Head of Infrastructure at his company. He says: One of the key differences is MobileIron is much more mature than Intune in some aspects. So you have much more granular controls in MobileIron if you need to. Microsoft Intune on the other hand is easier to use in my opinion and has most features that most organization needs. If you already have a Microsoft 365 Tenant or intend to have one, Microsoft Intune is really a no-brainer. Unless you need those super granular controls that only MobileIron or Airwatch has, you will want to keep Intune. Intune is much faster and easier to deploy if you know the solution well. I typically need 1 week to configure everything in a Tenant to manage IOS & Windows devices as long as the requirements are fixed before I start the configuration. There are not many Intune experts out there but it’s not that difficult to learn either. MobileIron is a much more complicated solution and has been adopted from an on-prem solution to start with so it has its legacies limitation too. Microsoft Intune started on the cloud right from the start so it does not have such issues.
The MobileIron UEM solution is now Ivanti and is divided into 3 areas: Client Management (EndPoint)-Mobile Management (MDM) and Desktop or workspace customization. Microsoft solutions are Defender Endpoint - Microsoft Intune (MDM and MAM). The advantage, if they are Windows, is because the Defender antivirus is managed in Defender EndPoint and the management or control of Android or Windows devices and application deployment With Intune; It is also complemented with Office 365. I hope to be helpful. https://www.ivanti.com/es/lp/uem/reports/gartner-magic-quadrant-for-uem