We performed a comparison between IBM MaaS360 and Ivanti Neurons for MDM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"Fortunately, now everything is streamlined into a single, unified platform."
"Intune's unified endpoint management platform is invaluable."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The conditional access policies that we set up are very useful."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"We've found the scalability to be very good."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"It can change policies based on geolocation or schedules."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"The user interface is user-friendly."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The company provides great customer service."
"It's effective in what it is able to achieve and it's easy to use."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Microsoft Intune needs to improve the initial login process."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The pricing could be improved."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"The UI has room for improvement."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"They should allow for the building of custom reports with graphics."
"It would be ideal to add support for the distribution of windows.exe applications."
"Its integration with Microsoft Teams could be better."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"UI needs an upgrade, feels very outdated."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"We would like the initial setup to be simpler."
"The interface is complicated and not very easy to use."
"MobileIron UEM could improve the monitoring of devices."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Ivanti Neurons for MDM is ranked 7th in Unified Endpoint Management (UEM) with 5 reviews. IBM MaaS360 is rated 7.8, while Ivanti Neurons for MDM is rated 7.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Ivanti Neurons for MDM writes "Great customer support which is imperative but lacks language support for non-English speakers". IBM MaaS360 is most compared with SOTI MobiControl, VMware Workspace ONE, Jamf Pro, IBM MobileFirst and ManageEngine Mobile Device Manager Plus, whereas Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Ivanti Avalanche, Jamf Pro, ManageEngine Endpoint Central and Matrix42 Unified Endpoint Management. See our IBM MaaS360 vs. Ivanti Neurons for MDM report.
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